Control Manager

3 weeks ago


Cebu City, Philippines JPMorgan Chase Bank, N.A. Full time
Job Description :

This role provides an excellent opportunity to apply your critical thinking and problem-solving skills in a dynamic and challenging environment.

Job Summary:

As a Control Manager within our Risk Evaluation Team, you will be responsible for assessing end-to-end operational risk for businesses through the existing Control and Operational Risk Evaluation (CORE) program. You will contribute to the development and enhancement of our business control environment, and partner with various business units to identify control weaknesses and recommend solutions. This role provides an excellent opportunity to apply your critical thinking and problem-solving skills in a dynamic and challenging environment.

Job Responsibilities:

  • Assess processes in an end-to-end manner and support evaluation efforts across multiple business groups and operational functionsto identify significant gaps and determine root cause of control issues.
  • Contribute to development and/or enhancement ofbusiness control environment through execution ofControland Operational Risk Evaluation (CORE)
  • Examine the design and performance of business identifiedcontrols
  • Partners with business units through ongoing testing and monitoring of controls, and recognize opportunities for effectiveness and efficiency
  • Develop and execute robust control test scripts designed to identify control weaknesses, determine root causes, and recommend solutions
  • Document test steps and results in comprehensive and organized manner to sufficiently support and justify testing conclusions
  • Participate in meetings with business owners at various levels of management, deliver testing results and support sustainable control enhancements recognize opportunities to strengthen controls and improve operational efficiency.
  • Exercises critical thinking and problem-solving skills to analyze data and communicate conclusions

Required qualifications, capabilities, and skills

  • Bachelor's degree or equivalent
  • Minimum of 5 years experience in financial services industry with background in control management, audit, quality assurance, risk management, or compliance or equivalent subject matter expertise in a relevant business related function/operation
  • Ability to work a flexible shift as required to meet with Subject Matter Experts across time zones
  • Solid critical thinking and analytical skills
  • Strong attention to detail and intellectual curiosity
  • Excellent written and verbal communication skills ability to present concise findings in a persuasive manner

Preferred qualifications, capabilities and skills

  • Strong communication skills
  • Self-motivated with effective time management and multitasking skills
  • Ability to work independently
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Demonstrates interpersonal skills exceptional collaboration and relationship building skills
  • Flexible and quickly adapts to changes in the work environment manages competing priorities to achieve the most effective results


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