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Account Director

2 months ago

Philippines Lanhdao Human Resource Consultancy Services Full time

About the Company

Gobo Creative is a full-service, Philippine-based creative agency with a client list that

spans the globe. The company carries expert capabilities in brand building, thematic

campaigns, digital marketing strategies, and design, but, above all, we are problem

solvers - for our clients and their customers.

What we are looking for

We are looking for an Account Director skilled in client servicing, relationship building,

and business development. This role requires a solid understanding of marketing

fundamentals, coordination between client, agency, and third party suppliers, and

managing accounts personnel. Account Directors are team leaders responsible for

maintaining healthy relationships with clients and nurturing future business.

Key Responsibilities

● Lead client accounts within the agency, with overall responsibility for the client-agency relationship.

● Be on top of overall project management for assigned accounts, delivering results within time frame and according to target

● Collaborate with internal teams in putting together campaigns and developing work that meet Client's strategic business intent and objectives

● Ensure brand consistency across all handled accounts

● Ensure the profitability and growth of client accounts, including identifying, developing and converting new business opportunities with existing and future agency clients.

● Drive client retention, renewals, upsells and client satisfaction

● Help solve complex client management issues

● Manage the work, performance and professional development of direct reports

● Identify gaps in account performance and makes recommendations for improvement

● Oversee production, checking for quality of output and integrity of concept, seeing the project through to final execution

● Champion and demonstrate passion for the agency's creative output

● Work closely with Finance on billing set up and invoicing

Qualifications

● Minimum 3 to 5 years experience as an Account Manager/Senior Account Manager in a multimedia agency, advertising agency, or design studio

● Ability to cultivate and grow strong relationships with clients

● Proven ability to manage multiple projects at a time while paying strict attention to detail

● Ability to analyze problems and strategize for better solutions

● Exceptional communication (written and verbal), presentation, listening, and negotiation skills

● Demonstrated ability to communicate and present with confidence, ease and clarity

● Resilience under pressure and ability to multitask, while staying focused and organized

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