Training Associate

4 weeks ago


Philippines Quezon City WNS Full time

Job Description:

  • Mainly responsible for facilitating classroom training and other training related interventions for the purpose of developing or enhancing knowledge, skill and attitude of associates
  • Participate in daily/weekly calls set-up by Training Managers to provide updates on New Hire Training (NHT) batches. Take direction from the designated training Managers and conduct training for new employees as well as refresher training for employees in BAU Operations
  • Set up daily/weekly huddles with trainees to track progress and resolve any issues
  • Implementation of deliverables in line with the signed of TSD and governance plan
  • Participate in calibration exercises as and when set up by Quality Team
  • Create and maintain contents
  • Create and maintain accurate documentation and training MI in line with the organization policies and standards such as ISO:9001
  • Conduct certification programs and other developmental workshops for Flex Trainer

Qualifications:

  • At least 2 Years Completed College
  • At least 2 Years Call Center/BPO Training experience
  • Preferably with Insurance Account background
  • System working knowledge is required; computer experience is desirable.
  • Proficiency in MS Office with strong PowerPoint and Excel skills
  • Can demonstrate leadership and facilitation skills.
  • Self-starter who works independently
  • Must be amenable to working shifting schedules


  • Operations Associate

    4 weeks ago


    Philippines LJMB Training Full time

    IMPORTANT:Please apply through this form -- tinyurl.com/ljmbapplynowDirect LinkedIn applications won't be processed.Responsibilities: Project Management: performs the end-to-end work process to assigned accounts/ clients – BEFORE, DURING and AFTER the training, such as but not limited to:Project PlanningProject ImplementationCoordination: Client and...

  • Training Associate

    4 weeks ago


    Quezon City, Philippines WNS Full time

    Job Description:Mainly responsible for facilitating classroom training and other training related interventions for the purpose of developing or enhancing knowledge, skill and attitude of associatesParticipate in daily/weekly calls set-up by Training Managers to provide updates on New Hire Training (NHT) batches. Take direction from the designated training...

  • Operations Associate

    1 month ago


    Philippines Filinvest Development Corporation Full time

    FILINVEST COMPANY: FILINVEST LAND, INC.JOB SUMMARY:The Training and Quality Assurance Associate supports the Training and Quality Assurance Head and Technical Training Specialist in monitoring and ensuring that learnings from training programs are translated into production and departmental policy standards are met to improve the manner of service delivery...


  • Cebu City, Philippines Neksjob Philippines Full time

    Instructor Associate Manager Location: Cebu CityResponsibliite: - Responsible fro managing the end to end planning and execution of ledership and professional deelopement programs in Company Operations. - Include Talent capability assessment, training design & developement, facilitation and projectQualifications: - College Graduate- Min of 3 years of...


  • Cebu City, Philippines Neksjob Philippines Full time

    Instructor Associate Manager Location: Cebu City Responsibliite: - Responsible fro managing the end to end planning and execution of ledership and professional deelopement programs in Company Operations. - Include Talent capability assessment, training design & developement, facilitation and project Qualifications: - College Graduate - Min of 3 years...


  • Cebu City, Philippines Neksjob Philippines Full time

    Instructor Associate Manager Location: Cebu City Responsibliite: - Responsible fro managing the end to end planning and execution of ledership and professional deelopement programs in Company Operations. - Include Talent capability assessment, training design & developement, facilitation and project Qualifications: - College Graduate - Min of 3 years...


  • Philippines, Central Visayas Neksjob Philippines Full time

    Instructor Associate ManagerLocation: Cebu CityResponsibliite Responsible fro managing the end to end planning and execution of ledership and professional deelopement programs in Company Operations. Include Talent capability assessment, training design & developement, facilitation and projectQualifications College Graduate Min of 3 years of Training Manager...

  • Sr. Training

    1 month ago


    Cebu City, Philippines RSD Human Resources Management Consultancy Full time

    The Manager - Quality Assurance is responsible for the daily supervision and management of a team of Quality Assurance Representatives (QAR). The Manager's primary role is that of coach and teacher to ensure that the QAR's meet or exceed the standards set forth by Everise and the client.Job Requirements:-Track progress of individual associates; recommend...

  • HR Associate

    1 month ago


    Philippines Lifestrong Marketing Inc. Full time

    Job Responsibilities And DutiesSourcing of training applicable to employeesFacilitates monthly general assembly and gamesCoordination with the Pastor for the monthly bible studyOrganizes company events and activitiesSourcing of training as requested by the departmentArrangement of Fire Safety Training per office locationArrangement of Earthquake drills per...


  • Taguig, Philippines Shearwater CPO® - Home of Clinicians Full time

    Let your Passion Lead You at the Home of Clinicians with over 4000+ employees who have trusted us with their careers!Our Clinicians and Associate advocates for better patient care while enjoying these benefits:HMO on Day 1 with 2 dependents upon regularizationGroup Life InsuranceHighly Competitive SalaryComplexity AllowanceOnsite AllowanceAnnual Salary...


  • Quezon City, Philippines IBM Solutions Delivery Full time

    IntroductionAs an IBM Consulting Associate, you will lead IBM into the future by translating system requirements into the design and development of customized systems in anagile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally,...

  • Deputy Manager

    4 weeks ago


    Cebu City, Philippines Gratitude Philippines Full time

    QUALIFICATIONS:• College Graduate/Bachelor’s degree in any field• At least 3-4 years of training lead experience handling social media content moderation account• Must be able to supervise at least 8 trainers and has strong experience in training delivery in a BPO settingPRINCIPAL RESPONSIBILITIES• Lead Training Team within the location• Single...


  • Philippines Carelon Global Solutions Full time

    Description: Responsible for serving as the lead of a team of associates handling associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. Primary duties may include, but are not limited to:...

  • Inpatient Coder

    3 weeks ago


    Taguig, Philippines Shearwater CPO® - Home of Clinicians Full time

    Let your Passion Lead You at the Home of Clinicians with over 4000+ employees who have trusted us with their careers!Our Clinicians and Associate advocates for better patient care while enjoying these benefits:HMO on Day 1 with 2 dependents upon regularizationGroup Life InsuranceHighly Competitive SalaryComplexity AllowanceOnsite AllowanceAnnual Salary...


  • Cebu City, Philippines Neksjob Philippines Full time

    Instructor Associate Manager Location: Cebu CityInstructor Associate Manager Location: Cebu CityResponsibilities: - Responsible for managing the end-to-end planning and execution of leadership and professional development programs in Company Operations. - Include Talent capability assessment, training design & development, facilitation, and...


  • Cebu City, Philippines Neksjob Philippines Full time

    Instructor Associate Manager Location: Cebu City Instructor Associate Manager Location: Cebu City Responsibilities: - Responsible for managing the end-to-end planning and execution of leadership and professional development programs in Company Operations. - Include Talent capability assessment, training design & development, facilitation, and...

  • IT Associate

    2 weeks ago


    Quezon City, Philippines RAMTECH OFFICE Full time

    Job Descriptions:Responsibilities for this position may include but are not limited to:Handles first level calls and performs problem resolution for three “class of Trades” (NA Company Owned and Operated Stores, NA Franchise, and Canada Commission Agents). Support and resolve stores Back Office Systems issues related to hardware and software...

  • Sales Executive

    4 weeks ago


    Quezon City, Philippines Norde International Distributors Full time

    Job Summary A Sales Executive/Associate works closely with customers to determine their needs, answer their questions about your products, and recommend the right solutions. Duties and Responsibilities · Perform sales activities to achieve company sales objectives.· Identify and contact potential customers for business opportunities.· Schedule daily...

  • Sales Executive

    4 weeks ago


    Quezon City, Philippines Norde International Distributors Full time

    Job Summary A Sales Executive/Associate works closely with customers to determine their needs, answer their questions about your products, and recommend the right solutions. Duties and Responsibilities · Perform sales activities to achieve company sales objectives. · Identify and contact potential customers for business opportunities. · Schedule...

  • IT Associate

    2 weeks ago


    Quezon City, Philippines RAMTECH OFFICE Full time

    Job Descriptions: Responsibilities for this position may include but are not limited to: Handles first level calls and performs problem resolution for three “class of Trades” (NA Company Owned and Operated Stores, NA Franchise, and Canada Commission Agents). Support and resolve stores Back Office Systems issues related to hardware and software...