Global Benefits Management Associate

3 weeks ago

Taguig Manila, Philippines Willis Towers Watson Full time

The Role

As an Associate within the GBC Global Benefits Management (GBM) team, you will contribute as part of a team involved in several activities to support global and regional coordination of benefits for our global and regional clients while maintaining their benefits databases.

The ideal candidate has intermediate project management, business knowledge, critical problem solving and client interaction skills and detail oriented. Preferably, candidates have a background on global benefits and brokerage work.

The candidate will have the opportunity to:

  • Enhance the technical knowledge of benefits plans around the world
  • Understand and support help to effectively manage global and regional projects(deliverables, communication, budget, resources, etc.)
  • Enhance data, process and project management skills

Key Activities:

  • Implementation and Data Collection coordinating the GBM technology setup and tracking the initial inventory of benefit policies
  • Ongoing Data Inventory- staying on top of renewals in an ongoing basis, ensuring any troubleshooting issues are escalated and, ensuring information in the internal tools is complete and accurate
  • Project Management providing internal project management support doing a high-level consistency review on any client deliverables and providing support in preparation of client meetings
  • Pooling Support collecting pooling data to update the internal tool and reporting
  • Non-specific client support- providing support on other areas like trainings, ensuring best practices and budget management

Performance Objectives:

These relate to the Willis Towers Watson scorecard and objectives for the role.

Clients Focus

  • Work with the client team to ensure that each task is completed on time and meets quality standards
  • Respond to all requests and communications effectively and efficiently
  • Follow and champion professional excellence standards and agreed processes to deliver high quality results based on Stakeholder requirements
  • Monitors project progress, developing solutions for overcoming obstacles
  • Manages own time and others effectively, meets deadlines, delegates work and assists in training associates, recognizes when deadlines may be at risk and keeps others informed

Operational Excellence and Innovation

  • Apply and ensure others follow practice specific technology and provide high quality services to internal and external Willis Towers Watson clients
  • Increase efficiency within client teams by identifying client s objectives and ways to improve processes
  • Perform and review data and processing work using agreed upon tools, standards and techniques, including self-checking work and following review processes
  • Significant attention to detail
  • Provide input on product, process improvements and professional excellence standards
  • Demonstrates knowledge on the suite of Willis Towers Watson s tools and MS Office
  • Understands how to efficiently find and use data, Willis Towers Watson s tools, and resources, as well as client-specific information

People

  • Build relationships internally and collaborate effectively on teams both in the office and virtually across regions
  • Work in an effective way with colleagues in other Willis Towers Watson offices
  • Further progress on own skills and help others develop skills such as project management, communication skills and other developmental areas
  • Perform the role of a technical coach to junior colleagues
  • Offer assistance and accepts help from others to achieve a common goal and build relationships
  • Encourages integration of differences in a group and recognizes the contribution of others through thoughtful and constructive feedback

Financial/Business KPIs

  • Meet productivity goals
  • Maintain accurate time records
  • Contribute to meet the KPI for each client
  • Efficient time management to help the business meet its financial targets

The Requirements

  • Bachelor s degree required, preferably in a program with heavy emphasis on business or equivalent in a relevant discipline.
  • 3+ years of significant work experience in a project management/client service role, previous benefits or insurance experience on a shared services operation is a plus
  • Communicator displays strong oral, written and presentation skills in English
  • Proficiency in English required, proficiency in one additional language preferred
  • Advanced proficiency in Microsoft Office(Outlook, Word, Excel, PowerPoint, Teams)
  • Demonstrate business acumen and awareness of bigger picture in business
  • Strong client service orientation
  • Collaboration with global and regional teams, including taking accountability for quality and on- time delivery of own work and involving other team members when appropriate
  • Methodical and structured approach, especially with problem solving and, analytical thinking
  • Continuous improvement mindset Increasing task efficiency and effectiveness with each product or service repetition
  • Working within tight deadlines balancing time across multiple simultaneous projects that may involve different procedures and project team members
  • Can lead small teams or guide individuals towards a common goal
  • Must be amenable to EMEA or NA shift

  • Global Benefits Management Associate

    3 weeks ago

    Taguig, Philippines Willis Towers Watson Full time

    The RoleAs an Associate within the GBC Global Benefits Management (GBM) team, you will contribute as part of a team involved in several activities to support global and regional coordination of benefits for our global and regional clients while maintaining their benefits databases.The ideal candidate has intermediate project management, business knowledge,...

  • Global Benefits Analyst

    3 weeks ago

    Manila, Taguig, Philippines Willis Towers Watson Full time

    The RoleYou will collaborate with U.S. Placement specialists and other roles within the Placement Community of Expertise. You may support various financial and associated funding strategies for group benefits programs, including medical, pharmacy, dental, vision, life, disability plans, voluntary benefits, health equity andwellbeing, among others. To support...

  • Global Benefits Analyst

    3 weeks ago

    Taguig, Philippines Willis Towers Watson Full time

    The RoleYou will collaborate with U.S. Placement specialists and other roles within the Placement Community of Expertise. You may support various financial and associated funding strategies for group benefits programs, including medical, pharmacy, dental, vision, life, disability plans, voluntary benefits, health equity andwellbeing, among others. To support...

  • Associate

    3 weeks ago

    Manila, Philippines Tony Blair Institute for Global Change Full time

    We don't just talk, we do. Lead the change with us.At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And...

  • Associate

    3 weeks ago

    Philippines, Manila Tony Blair Institute for Global Change Full time

    We don't just talk, we do. Lead the change with us.At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And...

  • Associate

    3 weeks ago

    Philippines, Manila Tony Blair Institute for Global Change Full time

    We don't just talk, we do. Lead the change with us.At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And...

  • Analyst Health and Benefits

    3 weeks ago

    Taguig, Manila, Philippines Willis Towers Watson Full time

    The Global Delivery Center (GDC) is an internal service center within the Research and Innovation Center that provides high quality and efficient international benefits business support on both a global and local level . You will collaborate with Client Managers, Account Executives and other roles located in the financial and associated funding strategy for...

  • Accounting Associate

    3 weeks ago

    Taguig, Philippines New York Global Consultants Inc. (NYGCI) Full time

    Company DescriptionNew York Global Consultants Inc. (NYGCI) is an innovative technology services provider based in Taguig. We specialize in IT Consulting, Data Protection Services, and Application Performance Management services. Our team is dedicated to transforming, building, and operating IT infrastructure and business processes to improve productivity...

  • Global Payroll Manager

    4 weeks ago

    Manila, Philippines Stagwell Full time

    Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

  • IT Sales Associate

    3 weeks ago

    Manila, Philippines JK Network Services Full time

    Position: IT Sales Associate Industry: IT Company Salary: Php 20,000 to Php 30,000 Schedule: Full Time / Regular Location: Ortigas Benefits: •Mandated banefits (SSS, Philhealth, Pag ibig, etc) •HMO, Insurances • Performance Incentives • Food Allowances • Other details will be discussed with the Management Job Responsibilities and...

  • Global Business Services Associate

    1 day ago

    Taguig, Philippines Alorica Full time

    JOB DESCRIPTIONThe Global Business Services Associate will primarily be focused on offering advanced support through phone, email, online chator social media to customers who have questions, concerns or confusion around a particular product or service.ESSENTIAL JOB FUNCTIONS1. Handles and addresses inbound voice, email, and chat inquiries. 2. Identifies and...

  • Global Payroll Manager

    3 weeks ago

    Philippines, Manila Stagwell Full time

    Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

  • Analyst Health and Benefits

    3 weeks ago

    Taguig, Philippines Willis Towers Watson Full time

    The Global Delivery Center (GDC) is an internal service center within the Research and Innovation Center that provides high quality and efficient international benefits business support on both a global and local level . You will collaborate with Client Managers, Account Executives and other roles located in the financial and associated funding strategy for...

  • IT Sales Associate

    3 weeks ago

    Manila, Philippines JK Network Services Full time

    Position: IT Sales Associate Industry: IT Company Salary: Php 20,000 to Php 30,000 Schedule: Full Time / Regular Location: Ortigas Benefits: •Mandated banefits (SSS, Philhealth, Pag ibig, etc) •HMO, Insurances • Performance Incentives • Food Allowances • Other details will be discussed with the Management Job Responsibilities and...

  • Analyst Health

    2 weeks ago

    Taguig, Manila, Philippines Willis Towers Watson Full time

    As an Analyst within the GDC, you will contribute as part of a team involved in several activities to support our international benefits offerings.The ideal candidate will be detail-oriented and have excellent data entry and manipulation skills. Also, exposure or background in the benefits brokerage / insurance administration work is required. The position...

  • Valuation Analyst, Benefits Data Source

    3 weeks ago

    Manila, Taguig, Philippines Willis Towers Watson Full time

    The Benefits Data Source (BDS) team works with WTW consultants to design and deliver benefits benchmarking solutions to clients around the world.As a Valuation Analyst within BDS, you will contribute to the benchmarking efforts and overall building and maintenance of our global benefits database. You will have the opportunity to: Develop technical knowledge...

  • Valuation Analyst, Benefits Data Source

    3 weeks ago

    Taguig, Manila, Philippines Willis Towers Watson Full time

    The Benefits Data Source (BDS) team works with WTW consultants to design and deliver benefits benchmarking solutions to clients around the world.As a Valuation Analyst within BDS, you will contribute to the benchmarking efforts and overall building and maintenance of our global benefits database. You will have the opportunity to:Develop technical knowledge...

  • Order Management Associate

    3 weeks ago

    Taguig, National Capital Region, Philippines Continental Full time

    Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental...

  • Global Business Services Associate

    4 days ago

    Taguig, Philippines Alorica Full time

    JOB DESCRIPTIONThe Global Business Services Associate will primarily be focused on offering advanced support through phone, email, online chator social media to customers who have questions, concerns or confusion around a particular product or service.ESSENTIAL JOB FUNCTIONS1. Handles and addresses inbound voice, email, and chat inquiries. 2. Identifies and...

  • Compensation and Benefits Manager

    4 weeks ago

    Taguig, National Capital Region, Philippines Abbott Laboratories Full time

    The position is responsible for developing appropriate compensation and benefits strategies. It is also responsible for implementing compensation and benefit programs for the company to cover the following areas: job evaluation, salary and incentive programs, life and health insurance, allowances, disability, pension, stock options, programs. The position...