GDS Expert

3 weeks ago

Philippines Central Visayas Neksjob Philippines Full time
Corporate Travel Account

Salary Package: PHP28000/month

As a Call Center Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.

Your day-to-day in a nutshell

  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner

Ideal Candidates For The Role

  • Has at least 2 years of GDS experience (Amadeus, Apollo, Sabre or Worldspan ONLY ) + Any of these non-negotiable requirements:
  • 1 year of Flight Reservation Experience
  • 2 years of Airline GDS Experience
  • 1 yr of International Booking Experience
  • 2 Yrs Corporate Or Leisure Travel Industry Experience
  • 2 Yrs Customer Sales and Service Experience
  • Candidates must be amenable to work in Cebu City
  • Candidates must be amenable to work in shifting schedules
  • Above-average communication skills in English are required
  • Can start immediately

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