Senior CRM Manager
4 weeks ago
The Head of CRM / Senior CRM Manager holds a crucial role within the organization, with the primary responsibility of developing and implementing strategies to optimize the lifetime value of players on our online casino websites.
Responsibilities
- Optimizing communication to new and existing clients via email and other methods
- Using data and business intelligence tools to segment the player database and communicate with them efficiently
- Organizing marketing campaigns to increase the conversion, retention, and reactivation rate of existing customers
- Devising strategies in collaboration with senior management and implementing tactics to ensure a high percentage of player conversion to real money play, as well as maximizing customer retention and reactivation
- Managing player communications for 3 or more websites using email, SMS, and other methods
- Developing and implementing strategies, tactics, and flows to convert, retain, and reactivate players
- Analyzing player data to optimize communications and targeting, utilizing statistical analysis to continually improve CRM programs
- Enhancing messaging through AB testing and other techniques
- Collaborating with the casino management team, creative team, and copywriting team to create and deliver impactful messages and offers
- Cooperating with third-party providers
- Generating reports on CRM activities and KPIs
- Performing other responsibilities related to online marketing
- 3 years+ experience in the Gaming industry
- 1+ years of CRM experience, including experience with email marketing automation tools
- Excellent communication skills (both written and verbal)
- Analytically minded, with the ability to analyze data, identify trends, and make strategic recommendations
- Proficiency in the English language, including written and verbal communication skills
Remote Work: Our company offers the opportunity to work remotely, allowing you the flexibility to work from the comfort of your own home or any location of your choice. Embracing remote work ensures a healthy work-life balance and eliminates the stresses of commuting.
Flexible Hours: We prioritize work-life balance and understand that everyone has unique commitments and daily schedules. With our flexible hours, you have the freedom to choose when you work, whether you're an early bird, a night owl, or need to accommodate other personal or family responsibilities.
Freelance setup with paid leaves and holidays: As a freelancer with our company, you will benefit from a freelance setup that allows you to have control over your projects and work at your own pace. Additionally, we value your dedication and provide paid leaves and holidays, ensuring you have time to rest and rejuvenate.
-
Senior CRM Manager
4 weeks ago
Manila, Philippines Green Cari Full timeGreen Cari is looking for a talented and experienced Senior CRM Manager to join our team. As the Senior CRM Manager, you will be responsible for developing and executing customer relationship management strategies to drive customer engagement, retention, and loyalty. You will play a critical role in leveraging customer data and analytics to create...
-
CRM Manager
1 month ago
Manila, Philippines Green Cari Full timeGreen Cari is looking for a talented and experienced Senior CRM Manager to join our team. As the Senior CRM Manager, you will be responsible for developing and executing customer relationship management strategies to drive customer engagement, retention, and loyalty. You will play a critical role in leveraging customer data and analytics to create...
-
CRM Manager
4 weeks ago
Manila, Philippines Green Cari Full timeGreen Cari is looking for a talented and experienced Senior CRM Manager to join our team. As the Senior CRM Manager, you will be responsible for developing and executing customer relationship management strategies to drive customer engagement, retention, and loyalty. You will play a critical role in leveraging customer data and analytics to create...
-
Senior .NET
4 weeks ago
Philippines Hawodtechsolutions Full timeJob Description: We need a Senior .NET Developer with strong experience developing and implementing customizations for the Dynamics 365/CRM Application. The senior developer must have at least 5 years' experience working on and supporting Dynamics 365 /CRM Implementation.Key Skills Strong knowledge of Dynamics 365/CRM SDK and Customizations using...
-
Crm Developer
1 month ago
Manila, Philippines Cognizant Full timeKey Responsibilities:Requirement gatheringAnalysisDevelopmentTestingDeploymentChange requestStakeholder management3. Essential Skills:Primary SkillDynamics 365C# / .net coreFinance experience is strongly beneficialAPI first methodologyBuild CRM functionality and extensionsWork with the Architecture team to help shape solutions to meet business requirements...
-
Crm Developer
1 month ago
Manila, National Capital Region, Philippines Cognizant Full timeKey Responsibilities:Requirement gatheringAnalysisDevelopmentTestingDeploymentChange requestStakeholder managementEssential Skills:Primary SkillDynamics 365C# / .net coreFinance experience is strongly beneficialAPI first methodologyBuild CRM functionality and extensionsWork with the Architecture team to help shape solutions to meet business requirements that...
-
CRM Specialist
3 weeks ago
Philippines Green Cari Full timeWe're seeking a detail-oriented and technically skilled CRM Specialist to join our dynamic team. In this crucial role, you'll be responsible for administering and optimizing our CRM system to support our fast-growing commercial environment. Your expertise will ensure our core systems are reliable, accurate, and tailored to day-to-day user needs while...
-
CRM Associate
1 day ago
Philippines JT International S.A. Full timeWe are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity...
-
CRM & Data Administrator
4 weeks ago
Philippines, Central Visayas MyPass Global Full timeMyPass Global is on a mission to empower safe, agile & connected communities. Our vision is to become the industry standard platform of record for workforce management and credentialing. Our vision transcends just one industry or geography, it speaks to building a global workforce management & credentialing system that is looked to for best practice in this...
-
Customer Relationship Management
1 week ago
Philippines, Central Visayas Interactech Solutions Inc. Full timePurpose of JobThis role is responsible to build trusting relationships with customers and maintain a strongengagement with them. The role will also identify opportunities to grow the customer base andbuild positive relationships with new customers.Duties and Responsibilities Define CRM schedules and action plans as well as coordinating execution,...
-
CRM Dynamics Engineer
4 weeks ago
Taguig, Philippines ABSI Full timeJob Roles and ResponsibilitiesPurpose of RoleThe objective of this role is to take a consultative approach to deliver, support andimplement ongoing enhancements on the Microsoft Dynamics 365/CRM products andservices.To take the consultant role within the application delivery team for Dynamics CRM (including 3rd party applications such as ClickDimensions, CRM...
-
Marketing Assistant
3 weeks ago
Philippines, Eastern Visayas DEVTAC CRM Inc. Full timeThe ideal candidate is a highly organized self-starter who is capable of working cross-functionally on the planning and the implementation of marketing projects. You will need to display versatility in order to handle ad-hoc projects as assigned. Responsibilities:Research, track, maintain and update leadsMake outgoing calls to develop new businessContact...
-
Digital Marketing Specialist
3 weeks ago
Philippines Ninja Van Philippines Full timeJob Description:The Lifecycle Marketing (SLM) Specialist will spearhead the development of data-driven strategy and programme across the entire customer journey at Ninja Van Philippines. From a new user to a loyal advocate, the SLM Specialist will collaborate with stakeholders to design and implement impactful campaigns across the right communication...
-
Selli CRM Consultant
1 week ago
Philippines Lamudi Philippines Full timeLamudi Group is an online real estate marketplace with active operations penetrating the majority of the market in Philippines and Indonesia. We were founded in 2014 and recently acquired by an established investor in the real estate industry, DCG. Lamudi has been pushing boundaries in the PropTech space and is looking at dominating the Asian market with new...
-
Senior Sales Manager
3 weeks ago
Santa Rosa, Philippines Seda Hotels Full timeCompany DescriptionSeda Hotels is a renowned hotel group in the Philippines, recognized as the Philippines' Leading Hotel Group by the World Travel Awards. We offer exceptional value and a safe hospitality experience in exciting destinations. Our hotels embody the philosophy of home of Filipino hospitality, blending tradition with modern amenities. Seda...
-
HR & Admin Manager
1 week ago
Philippines, Eastern Visayas DEVTAC CRM Inc. Full timeThe HR & Admin Manager provides operational oversight of human resources (HR) and administration processes and activities, and ensures proper implementation of human resources and administration policies and procedures. The HR & Admin Manager may also provide recommendations to the management for informed, data-driven HR & Admin decisions. Role contributes...
-
Oracle Application Development Specialist
4 weeks ago
Philippines, Manila Arcadis Full timeArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex...
-
Oracle Application Configuration Specialist
4 weeks ago
Philippines, Manila Arcadis Full timeArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex...
-
Senior Account Manager
3 weeks ago
Philippines IBS Electronics Philippines Full timeSenior Account ManagerJob Overview:As a Senior Sales Account Manager, you should showcase excellent communication and negotiation skills. You are expected to recognize and qualify opportunities and turn leads into long-lasting partnerships. With your extensive product knowledge and understanding of industry trends, you will communicate directly with...
-
Scrum Master- D365 CRM
4 weeks ago
Other - Philippines Infosys Limited Full timeAbout Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the...