Data Support Specialist
2 weeks ago
Main Duties
- Perform granular analytics and build dashboards of the performance of Independent Contractors.
- Answer queries and concerns of our independent contractor helpdesk
- Manage the database of payroll, per parcel rates, and other incentives of Independent Contractors
- Improve the unit's policies and processes using the data obtained by the Fleet Support Specialist and/or the Performance Analytics Team
- Penetrate different rider groups and markets to generate leads for the Resource Management Team.
- Stay up-to-date on fleet management trends and best practices
Secondary Duties
- Abide by the companyâs work standards and report any untoward incidents related to the assigned duties
- Adhere to the 5S Implementation standards and maintain cleanliness of work area
Others
Other duties as assigned by the Resource Management Manager
Minimal Qualifications:
- BS/BA Degree in any field / Preferred is Industrial Engineering Course (since it covers Data Analytics curriculums)
- Also open to fresh graduates with background with Pareto, Pivot and other data management
- Experience in logistics or e-commerce industries is preferred
- Relevant work experience in office administration and management
- Data Presentation
- Data and Metrics Interpretation
- Proficient in Word, Spreadsheets (Excel/Google Sheets), Presentation tools
- Good Analytical Skills
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