Healthcare Account CSR with 6 mos exp. in BPO

3 weeks ago


Philippines Antipolo METACOM Full time
  • Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
  • Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable).
  • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
  • Ability to handle confidential and sensitive information.
  • Ability to communicate effectively on the telephone.

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