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Admin Assistant

2 months ago

Ortigas Pasig City, Philippines Primover Consultancy Services Inc Full time

-Graduate of any bachelor’s degree
-Effective Communication Skills. The nature of the work demands good communication skills
-Computer literate
-With or without experience as a CSR
-Fresh graduates are welcome to apply
-Residing at NCR or willing to relocate

Job Responsibilities:

-Respond to queries of agents regarding terminal operations and network-related concerns.
-Provides sales-related information (like sales/cancellations/payouts for the day, week, and month) specific to that lotto agent, thru the use of management terminals which has direct access to the central sales database of the system.
-Assists the lotto agents/operators in performing ticket cancellations, thru the management terminal, which are beyond the allowed cancellation time period by providing the lotto operator with special access privileges.
-Logs all calls received for monitoring purposes.
-Performs first-level diagnostics on problems being called in by lotto agents/operators.

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