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Senior Workforce Manager 3 Years in Healthcare BPO exp 150k

4 weeks ago

Manila, National Capital Region, Philippines GGIS Services Full time
Senior WFM Manager
Position: Senior WFM Manager
Experience: 2-3 years of managerial experience in workforce management within healthcare programs
Salary: Php 125,000 - Php 150,000
Location: Open to any sites in the Philippines; remote support for Davao; amenable to travel to Davao twice a month

BPO Experience: Required
Responsibilities:

Manage and lead workforce operations for healthcare programs.
Oversee scheduling, forecasting, and real-time monitoring to optimize workforce efficiency.
Work closely with internal stakeholders to ensure alignment of workforce strategies with operational goals.
Analyze performance data to drive continuous improvement and resource allocation.
Provide leadership and guidance to a team of workforce management professionals.