Data Analyst
5 days ago
We are looking for a Data Analyst who will be responsible of collecting, analyzing, and interpreting data to improve operational efficiency and customer experience. You will generate reports, track key performance indicators (KPIs), and provide insights to enhance call center performance. This role involves identifying trends, forecasting call volumes, and optimizing staffing levels. Additionally, you will work closely with management to develop data-driven strategies to improve customer service and reduce costs.
Key Responsibilities:
* Analyze call center data, including call volumes, handling times, and customer satisfaction metrics.
* Develop reports and dashboards to track KPIs and performance trends.
* Identify inefficiencies and recommend improvements in processes and workforce management.
* Conduct root cause analysis for issues such as high call drop rates or long wait times.
* Collaborate with stakeholders to provide actionable insights and support decision-making.
* Ensure data accuracy and integrity by maintaining proper data management practices.
Requirements:
* Strong analytical and problem-solving skills.
* Proficiency in data analysis tools such as Excel, SQL, Python, or BI tools (Tableau, Power BI).
* Experience with call center metrics and reporting.
* Excellent communication skills for presenting findings to stakeholders.
NOTE: ACCEPTED APLICANTS MUST BE WILLING TO WORK ONSITE IN QUEZON CTY
-
Data Analyst
2 weeks ago
Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob DescriptionData AnalystQuezon CityRoles & ResponsibilitiesBuild and maintain SQL scripts and complex queries for data extraction & analysis.Focused/essential leadership/personal skills in presentation, accountability & teamworkDesirable Skills- At least 2 years College Undergraduate/ College Graduate.- With at least 2 years of relevant working experience...
-
Data Analyst
5 days ago
Quezon City, National Capital Region, Philippines Arch Global Services (Philippines) Inc. Full timeJob OverviewThe Operations Analyst plays a critical role in supporting the Cash Management team by collecting, organizing, and analyzing complex data sets.Key Responsibilities:Interpret data to identify trends and patterns, providing ongoing reports to stakeholders.Develop and implement data collection systems to optimize statistical efficiency and...
-
Financial Data Analyst
5 days ago
Quezon City, National Capital Region, Philippines Outsourced Full timeKey ResponsibilitiesAs a Financial Data Analyst, you will utilize SQL to extract, analyze, and manipulate large datasets for various business units. Your tasks include preparing and delivering comprehensive data reports to support decision-making processes, working closely with Finance and Accounting teams, creating data visualizations using Power BI and...
-
Data Insights Analyst
6 days ago
Quezon City, National Capital Region, Philippines ECLARO Full timeECLARO is a global professional services firm committed to delivering exceptional results through innovative solutions. We are seeking a skilled Financial Analyst to join our team and contribute to our mission.About the Role:As a Financial Analyst, you will be responsible for analyzing large datasets, creating data visualizations, and presenting findings to...
-
Data Analyst
4 days ago
Quezon City, National Capital Region, Philippines Manulife Full timeJob Overview:We are seeking a Data Analyst - Financial Services to join our team. As a Data Analyst, you will be responsible for analyzing and interpreting complex data sets to inform business decisions. You will also develop and maintain financial models and forecasts.Responsibilities:Analyze and interpret financial dataDevelop and maintain financial models...
-
Multilingual Data Analyst
6 days ago
Quezon City, National Capital Region, Philippines M2.0 Communications Inc. Full timeWe are looking for a highly skilled Multilingual Data Analyst to join our team at M2.0 Communications Inc. As a key member of our data processing team, you will be responsible for collecting, organizing, and preprocessing high-quality multilingual data for model training.Strong proficiency in Python, particularly with data manipulation, cleaning, and...
-
Data Insights Analyst
5 days ago
Quezon City, National Capital Region, Philippines LeadAdvisors Full timeJob OverviewAt LeadAdvisors, we are committed to delivering exceptional results through data-driven decision making. As a Data Analyst, you will be responsible for collecting, analyzing, and interpreting data to inform business strategies and improve operational efficiency.Key Responsibilities:* Collect and analyze large datasets to identify trends and...
-
Financial Data Analyst
6 days ago
Quezon City, National Capital Region, Philippines IBM Computing Full timeJob OverviewAt IBM Computing, we're looking for a skilled Credit Analyst to join our team. This role is ideal for individuals who enjoy working with financial data, analyzing credit worthiness, and ensuring compliance with established processes.The successful candidate will be responsible for validating customer information, performing credit checks, and...
-
Senior Data Analyst Leader
6 days ago
Quezon City, National Capital Region, Philippines GoTyme Bank Full timeAbout UsAt GoTyme Bank, we are committed to delivering innovative, customer-centric banking solutions that meet the evolving needs of our customers. We are seeking a highly skilled Senior Data Science Analyst to join our team and contribute to our mission of democratizing access to financial services.The successful candidate will have a strong background in...
-
Data Analyst Specialist
6 days ago
Quezon City, National Capital Region, Philippines M2.0 Communications Inc. Full timeWe are seeking a skilled Data Analyst to join our team at M2.0 Communications Inc. Our ideal candidate will possess strong analytical skills, excellent communication abilities, and the ability to work collaboratively with internal teams.Job DescriptionThe Reports Analyst will play a vital role in tracking, analyzing, and interpreting media data to provide...
-
Healthcare Data Analyst
2 days ago
Quezon City, National Capital Region, Philippines Addforce Full timeWe are recruiting a Healthcare Data Analyst to support our efforts in providing high-quality patient care. As a skilled Medical Coder, you will be responsible for analyzing and interpreting complex medical data to ensure accuracy and compliance.About the Role:You will work closely with our clinical teams to understand the complexities of patient data and...
-
Data Analyst Specialist
5 days ago
Quezon City, National Capital Region, Philippines Gridware Remote Work Freelance Full timeData Analyst (REMOTE) - Contractor RoleDescription: Our company, Gridware, is pioneering an innovative hardware solution that plays a pivotal role in safeguarding communities from potential disasters related to electricity distribution. Our technology promptly detects and locates grid disturbances, enabling rapid response to prevent or mitigate their...
-
Financial Data Analyst Intern
7 days ago
Quezon City, National Capital Region, Philippines Computer Graphics Inc. Full timeJob SummaryWe are seeking a detail-oriented and analytical Financial Data Analyst Intern to assist in the preparation of financial reports, including balance sheets, income statements, and cash flow statements. The successful candidate will have strong analytical and problem-solving skills, as well as proficiency in Microsoft Office Suite, particularly...
-
Senior Financial Data Analyst
6 days ago
Quezon City, National Capital Region, Philippines Manulife Financial Full timeAbout the Job:We are seeking a Financial Analyst - Accounting and Reporting Expert to join our Global Wealth and Asset Management team. As a key member of this team, you will play a critical role in preparing and analyzing financial data to support our business decisions.As a Financial Analyst, you will be responsible for monitoring GWAM & GA Accounting and...
-
Data Analyst
1 week ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeData AnalystLocation: Makati (Full-time, 5 days a week, Night Shift)Salary: Up to ₱130,000Key Skills:-- Strong experience in analyzing business data, identifying trends and patterns for descriptive and prescriptive analysis-- Ability to work with Product Owners, Data Architects, Engineers, and organizational leaders to understand business data,...
-
Data Analyst Expert
5 days ago
Quezon City, National Capital Region, Philippines Reed Elsevier Philippines Full timeJob DescriptionThe Data Analyst II role at Reed Elsevier Philippines involves collaborating with internal stakeholders to comprehend business problems, collecting and analyzing data to inform strategic decisions. This position utilizes data tools to aggregate, model, interpret, develop visualizations/information products, and communicate findings to the...
-
Business Intelligence Data Analyst
6 days ago
Quezon City, National Capital Region, Philippines Manulife Financial Full timeAt Manulife Financial, we are looking for a skilled Business Intelligence Data Analyst to join our team. In this role, you will design and develop metrics, reports, and analyses to drive key business decisions.You will gather and transform raw data from various sources to useful reports and dashboards for management and business units. This involves creating...
-
Data Analyst
1 week ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeData Analyst (Night Shift)Location: MakatiSalary: Up to 170,000 PHP (Basic Pay)Set-up: OnsiteSchedule: Night ShiftPrimary Skill: SQL DatabaseSecondary Skill: MS OfficeResponsibilities:-- Collect, clean, and interpret data to identify trends and patterns.-- Develop and implement databases, data collection systems, and analytics strategies to optimize...
-
Senior Data Analyst Position
2 days ago
Quezon City, National Capital Region, Philippines GoTyme Bank Corporation Full timeWe are seeking a seasoned professional to fill the role of Senior Data Analyst. As a key member of our team, you will be responsible for providing actionable insights and recommendations based on data analysis.The ideal candidate will have experience working with large datasets, developing and maintaining predictive models, and collaborating with...
-
Data Insights Analyst
6 days ago
Makati City, National Capital Region, Philippines CBS China Bank Savings Full timeCBS China Bank Savings is seeking a highly motivated and detail-oriented Data Insights Analyst to join our team.Job DescriptionThe ideal candidate will have a college degree in IT, Computer Science, Mathematics, or Engineering and possess strong analytical skills.The Data Insights Analyst will be responsible for analyzing complex data sets to identify trends...