Customer Service Representative

3 months ago

Muntinlupa, Philippines Ayuda Business Management Solutions Full time

As a Customer Service Representative or CSR, you will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Responsibilities:

- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers

Requirements and skills:

- Minimum 1-year experience as a Customer Service Representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- At least 2 years in college

  • Customer Service Representative

    3 weeks ago

    Muntinlupa, Philippines Neksjob Corporation Full time

    Our company is looking for particular position: CUSTOMER SERVICE REPRESENTATIVE!!!! Job Type: FULL- TIME Work Account: TravelONSITE OpenAs our company continues to expand, we are in search of a Customer Service Representative QUALIFICATIONS: Atleast HS Graduate (Old curriculum)/ SHS Graduate 1 year CCE international accounts Can work onsite Am score:B2...

  • Customer Service Representative

    3 weeks ago

    Muntinlupa, Philippines Neksjob Corporation Full time

    Our company is looking for particular position: CUSTOMER SERVICE REPRESENTATIVE!!!! Job Type: FULL- TIME Work Account: Travel ONSITE Open As our company continues to expand, we are in search of a Customer Service Representative QUALIFICATIONS: Atleast HS Graduate (Old curriculum)/ SHS Graduate 1 year CCE international accounts Can work onsite...

  • Customer Service Representative

    4 weeks ago

    Muntinlupa, Philippines Neksjob Corporation Full time

    Our company is looking for particular position: CUSTOMER SERVICE REPRESENTATIVE!!!! Job Type: FULL- TIME Work Account: TravelONSITE OpenAs our company continues to expand, we are in search of a Customer Service Representative QUALIFICATIONS: Atleast HS Graduate (Old curriculum)/ SHS Graduate 1 year CCE international accounts Can work onsite Am score:B2...

  • Customer Service Representative

    4 weeks ago

    Muntinlupa, Philippines Neksjob Corporation Full time

    Our company is looking for particular position: CUSTOMER SERVICE REPRESENTATIVE!!!! Job Type: FULL- TIME Work Account: Travel ONSITE Open As our company continues to expand, we are in search of a Customer Service Representative QUALIFICATIONS: Atleast HS Graduate (Old curriculum)/ SHS Graduate 1 year CCE international accounts Can work onsite...

  • Customer Service Representative

    3 weeks ago

    Muntinlupa, Philippines Neksjob Corporation Full time

    Our company is looking for particular position: CUSTOMER SERVICE REPRESENTATIVE!!!! Job Type: FULL- TIME Work Account: Travel ONSITE Open As our company continues to expand, we are in search of a Customer Service Representative QUALIFICATIONS: Atleast HS Graduate (Old curriculum)/ SHS Graduate 1 year CCE international accounts Can work onsite...

  • Customer Service Representative

    4 weeks ago

    Muntinlupa, Philippines Neksjob Corporation Full time

    Our company is looking for particular position: CUSTOMER SERVICE REPRESENTATIVE!!!! Job Type: FULL- TIME Work Account: Travel ONSITE Open As our company continues to expand, we are in search of a Customer Service Representative QUALIFICATIONS: Atleast HS Graduate (Old curriculum)/ SHS Graduate 1 year CCE international accounts Can work onsite...

  • Customer Service Representative

    3 months ago

    Muntinlupa, Philippines Ayuda Business Management Solutions Full time

    As a Customer Service Representative or CSR, you will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer...

  • Customer Service Representative

    3 months ago

    Muntinlupa, Philippines AYUDA Business Management Solutions, Inc. Full time

    Hi! We're currently looking for Customer Service Representatives with experience in handling Insurance accounts.Salary: up to 30,000 monthly salary + BenefitsLocation: AlabangWork Setup: 100% onsite, night shift, and shifting scheduleCustomer Service Representative (Insurance)We are hiring customer service representatives to manage customer queries and...

  • Customer Service Representative

    2 months ago

    Muntinlupa, Philippines Ayuda Business Management Solutions Full time

    As a Customer Service Representative or CSR, you will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer...

  • Customer Service Representative

    3 months ago

    Muntinlupa, Philippines AYUDA Business Management Solutions, Inc. Full time

    Hi! We're currently looking for Customer Service Representatives with experience in handling Insurance accounts. Salary: up to 30,000 monthly salary + Benefits Location: Alabang Work Setup: 100% onsite, night shift, and shifting schedule Customer Service Representative (Insurance) We are hiring customer service representatives to manage customer queries...

  • Customer Service Representative

    3 months ago

    Muntinlupa, Philippines AYUDA Business Management Solutions, Inc. Full time

    Hi! We're currently looking for Customer Service Representatives with experience in handling Healthcare accounts.Salary: up to 30,000 monthly salary + BenefitsLocation: AlabangWork Setup: 100% onsite, night shift, and shifting scheduleCustomer Service Representative (Healthcare)As a Customer Service Representative or CSR, you will act as a liaison, provide...

  • Customer Service Representative

    3 months ago

    Muntinlupa, Philippines AYUDA Business Management Solutions, Inc. Full time

    Hi! We're currently looking for Customer Service Representatives with experience in handling Healthcare accounts. Salary: up to 30,000 monthly salary + Benefits Location: Alabang Work Setup: 100% onsite, night shift, and shifting schedule Customer Service Representative (Healthcare) As a Customer Service Representative or CSR, you will act as a liaison,...

  • Customer Service Representative

    2 months ago

    Muntinlupa, Philippines AYUDA Business Management Solutions, Inc. Full time

    Hi! We're currently looking for Customer Service Representatives with experience in handling Insurance accounts. Salary: up to 30,000 monthly salary + Benefits Location: Alabang Work Setup: 100% onsite, night shift, and shifting schedule Customer Service Representative (Insurance) We are hiring customer service representatives to manage customer queries...

  • Customer Service Representative

    2 months ago

    Muntinlupa, Philippines AYUDA Business Management Solutions, Inc. Full time

    Hi! We're currently looking for Customer Service Representatives with experience in handling Healthcare accounts. Salary: up to 30,000 monthly salary + Benefits Location: Alabang Work Setup: 100% onsite, night shift, and shifting schedule Customer Service Representative (Healthcare) As a Customer Service Representative or CSR, you will act as a liaison,...

  • Customer Service Representative

    3 months ago

    Muntinlupa, Philippines AYUDA Business Management Solutions, Inc. Full time

    Hi! We're currently looking for Customer Service Representatives with experience in handling Financial accountsSalary: up to 30,000 monthly salaryLocation: AlabangWork Setup: 100% onsite, night shift, and shifting scheduleCustomer Service Representative (Finance)We're looking for Customer Service Representatives who are accustomed to responding to customer...

  • Customer Service Representative

    3 months ago

    Muntinlupa, Philippines AYUDA Business Management Solutions, Inc. Full time

    Hi! We're currently looking for Customer Service Representatives with experience in handling Financial accounts Salary: up to 30,000 monthly salary Location: Alabang Work Setup: 100% onsite, night shift, and shifting schedule Customer Service Representative (Finance) We're looking for Customer Service Representatives who are accustomed to responding to...

  • Customer Service Representative

    2 months ago

    Muntinlupa, Philippines AYUDA Business Management Solutions, Inc. Full time

    Hi! We're currently looking for Customer Service Representatives with experience in handling Financial accounts Salary: up to 30,000 monthly salary Location: Alabang Work Setup: 100% onsite, night shift, and shifting schedule Customer Service Representative (Finance) We're looking for Customer Service Representatives who are accustomed to responding to...

  • Customer Service Representative

    3 months ago

    Muntinlupa, Philippines Ayuda Business Management Solutions Full time

    We are hiring customer service representatives to manage customer queries and complaints. You will also be asked to process concerns and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Responsibilities: -...

  • Customer Service Representative

    3 months ago

    Muntinlupa, Philippines Ayuda Business Management Solutions Full time

    We are hiring customer service representatives to manage customer queries and complaints. You will also be asked to process concerns and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Responsibilities:-...

  • Customer Service Representative

    3 months ago

    Muntinlupa, Philippines Ayuda Business Management Solutions Full time

    We're looking for Customer Service Representatives who are accustomed to responding to customer questions and requests. You must be comfortable with using computers and have experience with customer support. Responsibilities: - Respond to customer inquiries and requests via telephone, email, and chat in a timely manner - Document all inquiries, requests,...