Technical Support Engineer
3 days ago
Role Description:
The TSE will provide mid-level technical support across all LBC branches, hubs, and offices. This includes addressing escalations from Tier 1 support, resolving issues through remote troubleshooting and onsite assistance, and ensuring timely resolution of service requests based on ITIL best practices. The role also plays a vital part in infrastructure readiness for branch expansion initiatives.
Qualifications:
- Troubleshoot software, hardware, and connectivity issues with minimal supervision
- Resolve tickets escalated by the Service Desk within SLA timelines
- Provide guidance to end-users on systems, applications, and updates
- Ensure audit-ready documentation aligned with ITIL processes
- Collaborate with internal teams and external vendors for issue resolution
- Utilize ticketing and endpoint management tools effectively
- Support IT governance, data privacy, and compliance efforts
- Coordinate compliance with documentation and approval protocols
- Graduate of Information Technology, Computer Engineering, or any related technical course
- At least 6 months of relevant work experience in IT support or a similar role
Key Skills:
- Proficiency in troubleshooting Windows/macOS environments and Microsoft 365
- Familiarity with ITSM and endpoint management systems such as OSTicket, Freshservice, Jira, ServiceNow, SOTI, and ManageEngine
-
IT Technical Engineer
2 weeks ago
Tacloban City, Eastern Visayas, Philippines Handlink Inc. Full time ₱400,000 - ₱600,000 per yearJob Summary:The Technical Engineer's responsibilities include assisting Engineers with various tasks like site survey, design, construction, equipment installation, and system configuration, maintenance, developing preventative maintenance plans, and providing customer support. He/She should also be able to troubleshoot systems, identify problems, and write...
-
Technical Support Advocate T1
3 weeks ago
Tacloban, Philippines Boldr Full timeA LITTLE BIT ABOUT Boldr ● Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. ● We are a global team, united by our desire to connect diverse people with common values for boldr impact. ● We employ just over a thousand team members...
-
Tacloban City, Eastern Visayas, Philippines Amazon Full time ₱600,000 - ₱800,000 per yearThe Facilities Coordinator will have a significant impact on customer experience. The Facilities Coordinator will have the ability to lead and manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough time lines. The Facilities Coordinator will develop plans on how to accomplish engineering...
-
Electronics Technician
3 days ago
Tacloban city, Philippines Infinity Outsourcing services Full timeA SteelTech Technician's duties often include: Machine Operation and Maintenance: Operating and performing routine maintenance on various machines and equipment used in steel fabrication, manufacturing, or construction. Quality Control: Monitoring, inspecting, and testing materials and finished products to ensure they meet established quality standards and...
-
Multi-Skilled Sr Tech
4 weeks ago
Tacloban, Philippines CBRE Asia Pacific Full timeJob ID: Posted: 20-Aug-2025 Service line: GWS Segment Role type: Full-time Areas of Interest: Facilities Management Location(s): Tacloban - Leyte - Philippines About The Role As a CBRE Maintenance Sr. Technician, you will be responsible for maintaining medium to large-sized buildings, industrial systems, and equipment. This job is part of the Engineering and...
-
Technician
3 days ago
Tacloban, Philippines Infinity Outsourcing Services Full timeA technician is a skilled professional responsible for installing, maintaining, repairing, and operating equipment, machinery, or systems across various industries, including automotive, IT, healthcare, and manufacturing. Technicians inspect, troubleshoot, and calibrate technical systems, ensuring their optimal and efficient performance by diagnosing issues,...
-
Solutions Architect
3 weeks ago
Tacloban, Philippines Boldrimpact Full timeLET’S START WITH OUR VALUES Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As a Solutions Architect Associate, you will play a key role in...
-
Software Developer
4 weeks ago
Tacloban, Philippines Devtac Full timeResponsibilities Create and participate in coding, project planning and estimation, status monitoring and reporting, and project implementation Provide support to existing clients Become a learning resource and tools provider Participate in API Technologies Integration Participate and lead project-production-deployment Provide assistance to testers and...
-
Digital Marketing Associate
3 weeks ago
Tacloban, Philippines Devtac Full timeResponsibilities Manage all DEVTAC social media accounts (FB, LinkedIn, Twitter, etc.) Create marketing brochures, contents, and collaterals Conduct market research to identify customer preferences and potential market opportunities Develop strategies to increase sales and brand awareness through digital channels such as search engines, social media, and...
-
Construction Manager
3 weeks ago
Tacloban, Philippines M Moser Associates Full timeQualification, Skills, and Relevant experience Qualification Bachelor's degree in Building Construction, Construction Management, or Civil Engineering Work experience in multiple countries Proficient in Microsoft Office and general computer software. Should have knowledge of Autocad and BIM software Skills Strong leadership and management skills Comfortable...