Call Center Agent
3 weeks ago
DUTIES/RESPONSIBILITIES
Answer incoming calls and respond to customer queries and concerns.
Provide information about products and services and resolve customer complaints.
Maintain customer records and update account information as needed.
Escalate customer issues to appropriate teams or supervisors as necessary.
Follow communication scripts and guidelines to handle customer interactions professionally.
Requirements:
At least SHS/HS Graduates
With customer-facing experience can be BPO or NON BPO
Call Center experience is an advantage
Shifting Schedule
Willing to work - Cebu City
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