Sagility Bridgetowne Quezon City And Alabang Is Hiring CSR

4 weeks ago

Quezon City And Alabang, Philippines Lexie Staffing & Business Consulting Full time

Job Title: Call Center Representative – Healthcare / Medicare / Dental

Position Summary:
We are seeking a customer-focused Call Center Representative to join our healthcare support team. In this role, you will handle inbound and outbound calls related to Medicare, dental, and healthcare services. The ideal candidate will provide accurate information, resolve patient/member inquiries, and deliver exceptional customer service while ensuring compliance with HIPAA and company policies.

Key Responsibilities:

Answer inbound calls from patients, members, and providers regarding Medicare, dental, and general healthcare plans.

Assist with benefits verification, eligibility, enrollment, claims status, billing inquiries, and provider network information.

Educate members on healthcare and dental coverage, preventive services, and plan options.

Document all call interactions in the system accurately and efficiently.

Handle escalated issues with professionalism and empathy while following escalation protocols.

Maintain confidentiality of patient/member information in compliance with HIPAA.

Meet performance metrics including call quality, first-call resolution, and customer satisfaction.

Provide outbound calls as needed for follow-ups, appointment reminders, or member outreach.


SAGILITY BRIDGETOWNE & ALABANG IS HIRING

START ASAP

start date: SEPTEMBER 29 - OCTOBER 1
position: CUSTOMER SERVICE REPRESENTATIVES
locations: Bridgetowne quezon City & Alabang
accounts: Medicare | Dental Provider
salary package: 18000-21000 + ALLOWANCE + 20% night diff + benefits
work set up: ON SITE
shift: FULL TIME | ONSITE
hiring process:VIRTUAL PROCESS Via Msteams Final Interview Only

QUALIFICATIONS:
-College Graduate
-with or without BPO experience
-2 years College Completer / undergrad or graduate
-with 6 months work experience

  • Hiring: CSR Healthcare | Sagility Bridgetowne | 23k + Day 1 HMO

    2 weeks ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱276,000 - ₱331,200 per year

    Be part of a team that makes a difference.Sagility Bridgetowne, Quezon City is looking for Healthcare Customer Service Representatives who are ready to grow their career in the BPO industry. If you're passionate about helping people, thrive in fast-paced environments, and have the drive to succeed, this opportunity is for youQualifications: College Graduate...

  • Healthcare Sagility

    5 days ago

    Pasig City, Philippines Lexie Staffing Business Consulting Full time

    Sagility Hiring Start Date: October 16 Position: Healthcare Account CSR Voice Salary: PHP 19,000 - 23,000 + 20% Night Differentials + HMO day 1 For employee + 13th and 14th Month Pay 20k Sign on Bonus (BT site only) Available Locations: Bridgetowne, QC Alabang Virtual Process Final Interview Only What We’re Looking For : College Graduate (No Experience...

  • Logistics Coordinator

    6 days ago

    Quezon City, National Capital Region, Philippines WNS Bridgetowne Quezon City Full time ₱180,000 - ₱240,000 per year

    WNS Bridgetowne Quezon City is hiring a Full time Logistics Coordinator role in QC, NCR. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱15,000 - ₱20,000 per month

  • CSR For Healthcare Pioneer Account

    3 weeks ago

    Quezon City, Philippines Jocson College Inc. Full time

    CSR for Healthcare Pioneer Account - Open for Freshers and Undergrads Sagility CSR for Healthcare Pioneer Account - Open for Freshers and Undergrads Sagility National Capital Region (NCR), Quezon City Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate), TESDA / Technical / Vocational Certificate on any course....

  • CSR For Healthcare Pioneer Account

    3 weeks ago

    Quezon City, Philippines Santaisabel Full time

    CSR for Healthcare Pioneer Account - Open for Freshers and Undergrads Sagility National Capital Region (NCR), Quezon City Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate), TESDA / Technical / Vocational Certificate on any course. Fresh Grad / Entry Level specializing in Customer Service or equivalent. Required...

  • healthcare csr | 23k package | 1-day process | quezon city

    2 weeks ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱180,000 - ₱240,000 per year

    HEALTHCARE | EASY PROCESS | HIGH PASSING RATENezda's Bridgetowne Quezon City based BPO partner client is URGENT HIRING for Customer Service Representatives (CSRs) to start ASAP Apply now and get hired via ONE DAY PROCESS Designation: Customer Service Representative Location: Bridgetowne, Quezon City Work Arrangement: Onsite Set-Up Start Dates:...

  • Urgent Hiring! HR Talent Acquisition- Sourcing Associate Alabang And QC Site

    3 weeks ago

    Quezon City, Philippines Jocson College Inc. Full time

    Urgent Hiring! HR Talent Acquisition- Sourcing Associate Alabang and QC site Sagility National Capital Region (NCR), Quezon City Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on Human Resource Management, Psychology. Fresh Grad / Entry Level specializing in Human Resources or equivalent. Required skill(s):...

  • 1-day Hiring Process! Apply Now For CSR Healthcare And Start ASAP

    3 weeks ago

    Quezon City, Philippines Jocson College Inc. Full time

    1-day hiring process! Apply now for CSR Healthcare and start ASAP! Sagility National Capital Region (NCR), Quezon City Candidate must possess at least a Bachelor's/College Degree, High School Diploma, TESDA / Technical / Vocational Certificate on any course. Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent. Required language(s):...

  • We Are Hiring For CSR Healthcare Account-Start Asap

    3 weeks ago

    Quezon City, Philippines Santaisabel Full time

    We are hiring for CSR Healthcare Account-Start Asap! Sagility National Capital Region (NCR), Quezon City Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on any course. Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent. Responsibilities The representative will be responsible for responding...

  • Urgent Hiring!! CSR Healthcare Account Earn Up To 21k

    3 weeks ago

    Quezon City, Philippines Jocson College Inc. Full time

    Urgent Hiring!! CSR Healthcare Account Earn Up to 21k Sagility National Capital Region (NCR), Quezon City Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on any course. Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent. Responsibilities The representative will be responsible for...