CSR- Earn up to 31K total compensation

3 months ago

Pasay, Philippines Aspire Global Solutions Full time

Aspire Global Solutions is looking for a dedicated Customer Service Representative to join our team. As a CSR, you will be a key point of contact for our customers, providing excellent service and assistance.

Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
• Provide information about our products and services, addressing customer questions and concerns.
• Handle customer complaints and issues, striving for a positive resolution.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with team members and departments to ensure a seamless customer experience.
• Keep updated on company products, services, and policies to provide accurate information to customers.
• Contribute to a positive and collaborative work environment.

Why Choose Aspire Global? Here's What We Have To Offer:

• Salary Packages of up to P30,000.00 (it can goes up depending on accounts)
• 20% Night Differential
• 13th Month Pay
• Bonuses for Sales Account and Attendance Bonuses
• Paid leaves 1SL/1VL per month can accumulate if unused
• Maternity/Paternity Leave
• Departmental Awards
• Opportunities for Promotion
• HMO through Maxicare
• For experienced hires, 4 dependents can be enrolled in our HMO after 1 month
• Freshers and Laterals, 4 dependents can be enrolled in our HMO after 6 months
• 10%-15% DISCOUNT on Partner Gyms
• Advancement Program (for employees who want to pursue higher studies)
• Pro-employee management style
• Sponsored Team Building activities

What Qualifications You Should Have?

• at least 18 years old
• With good communication skills
• College Graduates/Fresh Graduates with or without BPO EXPERIENCE
• Vocational Course Graduates with or without BPO EXPERIENCE
• Undergraduates with or without BPO EXPERIENCE
• ALS Graduate, High School Graduate with or without BPO EXPERIENCE

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