Engagement Supervisor

4 weeks ago


Cebu City, Central Visayas, Philippines Neksjob Corporation Full time
Shift: Shifting Schedule
Salary: 35K Max Rate
Target Start Date: ASAP

Job Description:
The Engagement Supervisor is responsible for providing general customer service, including post-sale technical and/or non-technical support to business and end-consumer customers. You will be engaged in high-volume inquiries, customer issue analysis, and resolution. The role also includes managing interactions in a distribution center or walk-in customer service environment. As an Engagement Supervisor, you will lead a team and ensure the efficient resolution of customer inquiries. This position requires specialized knowledge of customer service and support operations, and the ability to supervise and guide less experienced professionals.

Requirements/Required Skills:
Must have brief experience with engagement and sales culture.
Must be able to start ASAP.
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