Credit and Collection Assistant

3 weeks ago


Antipolo, Philippines Dempsey Resource Management Inc. Full time

Job Summary:
The Credit and Collection Assistant is responsible for monitoring accounts receivable, following up on outstanding balances, and ensuring timely collection of payments from clients. The role also involves coordinating with clients regarding billing concerns and supporting credit evaluation processes to maintain healthy cash flow for the company.

Key Responsibilities:
Monitor customer accounts to identify outstanding debts or overdue payments.
Prepare and send billing statements, reminders, and collection letters.
Follow up on collections via phone calls, emails, or client visits if necessary.
Maintain accurate records of collection activities and client communications.
Assist in evaluating credit applications and checking customer creditworthiness.
Coordinate with the sales team and accounting for billing discrepancies or payment issues.
Prepare aging of accounts receivable reports and other related financial reports.
Help reconcile client payments and apply collections to appropriate accounts.
Provide excellent customer service while handling payment-related concerns.
Assist in filing and maintaining customer documents, contracts, and credit files.

Qualifications:
Graduate of BS in Accountancy, Finance, Business Administration, or any related course.
With at least 1 year of experience in credit and collection, accounting, or finance-related work.
Detail-oriented, organized, and with strong follow-up and communication skills.
Proficient in Microsoft Office (especially Excel) and accounting systems/software.
Trustworthy and capable of handling confidential financial information.
Able to work independently and manage multiple accounts.
Female applicants preferred
(Note: The company values diversity and inclusion; applicants of all genders are welcome.)

Preferred:
Experience in a similar role within the retail, manufacturing, or service industry.
Familiarity with Philippine credit laws and standard collection practices.

Work Schedule:
Monday - Friday | 8am - 6pm



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