Dayshift/Nightshift - Ticketing Account - Weekends Off

3 months ago


Santa Mesa Manila, Philippines Sapient Global Philippines Full time

One-day hiring process Earn up to 25k monthly We are mass hiring for Call Center Agents as prior in our Metro sites

Position Overview:
The Ticketing Account Representative is responsible for handling inbound and outbound calls related to ticket sales, reservations, cancellations, and customer inquiries.

Job Responsibilities:

* Answer incoming calls from customers regarding ticket inquiries, bookings, and cancellations.
* Assist customers in navigating the online ticketing platform and resolving any technical difficulties.
* Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.
* Protect sensitive customer information by following established protocols and guidelines.

WHAT CAN WE OFFER?

• Competitive Salary: Up to 25k Pay
• Opportunity for rapid career growth for Top Performers
• HMO with 2 free beneficiaries on Day One
• Shift Schedule (Day shift/Mid shift/Night shift)
• Pioneer, Non-voice, and Easy Accounts Available
• Free Coffee and Biscuits in the office
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY



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