Special Project Associates

4 days ago


Cebu, Philippines Dempsey Full time

SPECIAL PROJECT ASSOCIATES
Employment Type: Full Time
Schedule: Night Shift
# of Available positions: 2
Cebu / Baybay Site: Full Onsite
JOB DESCRIPTION:
This position will manage multiple projects and offer the ideal candidate the opportunity to take on
various responsibilities, depending on client needs. It requires someone with a keen eye for detail and
consistent accuracy. S/he will communicate directly with US clients.
RESPONSIBILITIES:
● Direct Client communication and meeting various client demands
● Communicating with Amazon sellers via email or call
● Understanding all aspects of the projects including working with multiple departments,
● maintaining, monitoring, and summarizing project progress
● Effectively respond to client issues that arise through management reporting weekly and
● Monthly
● Updates internal tools like spreadsheets
● Recommending improvements to current processes
● Perform other related duties as assigned
● ESSENTIAL REQUIREMENTS:
● Good knowledge of how to use the computer and navigate the internet
● Strong communication skills, both verbal and in writing
● Resourceful, detail-oriented, and highly organized
● Strong multi-tasking skills and the ability to prioritize to quickly respond to clients and sellers
● Detail-oriented and highly organized
● Must be proficient in Excel functions and shortcuts
● Must be able to work with minimal supervision
● Must be adaptable and capable of observing frequent changes in internal and client procedures
● A background in customer service is a plus
● Able to work the graveyard shift
● Experience with third-party marketplaces (online commerce) is a plus

Rank and File positions:
- Graduate of any Business or IT-related courses or Statistics
- With advanced knowledge of MS Excel formulas, functions, and shortcuts
- Good communication skills
- Good analytical skills
- Must be a team player
- If with experience, must not be a hopper (with less than a year tenure per employment)
- Fresh graduates are welcome
- If the candidate is an undergraduate, they must have solid work experience for at least 2 years
- Willing to work on-site at night shift schedule
- Willing to work on weekends and during PH Holidays
- Willing to commit to work and stay with us for 2-3 years

Managerial/Supervisory level positions:
- Graduate of any Business or IT-related courses or Statistics
- With at least 2 years of straight experience aligned to a managerial position
- With advanced knowledge of MS Excel formulas, functions, and shortcuts
- Superior communication and interpersonal skills
- Good analytical and decision-making skills
- Ability to meet deadlines and manage project delivery
- Excellent report-writing and presentation skills
- Ability to work in a fast-paced environment and manage multiple tasks concurrently.

*C-6/25/25



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