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Quezon City

4 months ago

Quezon City, Philippines Metacom Full time

Are you a dedicated professional with a passion for customer service? Are you well-versed in the use of GDS (Global Distribution System) and have prior experience in the Travel industry? If so, we have an exciting opportunity for you as a Customer Service Representative within our Travel Account. Join our team at our office in Quezon City and embark on a rewarding career in the world of travel and customer service.

Job Responsibilities:

Provide courteous, efficient, and accurate assistance to customers seeking information, reservations, ticketing, and solutions for their travel-related queries and concerns.
Utilize Global Distribution Systems (GDS) to make reservations, book flights, hotels, and other travel arrangements while adhering to company and airline policies.
Create, modify, and manage travel itineraries for clients, ensuring accuracy and timely updates as per their requests.

Key Qualifications:

College graduate
Experience with GDS (Global Distribution System) is essential, with a focus on Corporate Travel within the last 6 months prior to applying.
Minimum of 1 year of GDS experience, preferably in a BPO, Travel Account, or Travel Agency setting.

What’s In It For You?

Health Coverage: Comprehensive health insurance and HMO.
Paid Training: Enhance your skills with paid training.
Financial Security: Retirement and provident funds.
Wellness: Access to fitness memberships.


Join our team and unlock the door to competitive compensation, comprehensive benefits, and unparalleled professional growth as a Customer Service Representative in our Travel Account. This is an extraordinary opportunity to apply your GDS expertise and travel industry knowledge while providing consistently convincing and exceptional customer experiences.

To Apply:

If you're ready to take your career to new heights in the Travel industry and meet the qualifications, please send your resume to fiona.figueroa@metacomsolutions.com. Include "Travel Account - QC" in the subject line. We eagerly anticipate reviewing your application and meeting you in person.