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Customer Service Representative

3 months ago

Baguio City, Philippines SourceXpert Business Services Co. Full time

Concentrix
Customer Service Representative
A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

Responsibilities:
-Answering incoming calls from customers
-Sorting out customers’ inquiries or requests
-Ensuring that customers’ requests are managed in an appropriate and timely manner
-Developing, organizing, and maintaining accurate files
-Maximizing different Concentrix and client-based tools and applications for customer management and servicing
-Delivering a high caliber of service in a friendly, confident, and informed manner

Requirements:
-We accept at least SHS/HS graduate or equivalent with diploma
-Good to excellent English communication skills
-Excellent customer service, problem-solving, and multitasking skills
-Computer literate
-Can start asap

Offer:
-Up to Php 20.5k salary
-Plus allowances
-Monthly performance incentives
-Leave Credits
-Insurance Coverage
-HMO
-Career development and advancement opportunities

Apply now and be part of our team
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