Japanese IT Coordinator
3 months ago
THE ROLE:
The Case Manager is responsible for resolving all technical and non-technical
issues related to services, through liaising with our customers and local providers.
The suitable candidate will identify and establish new processes and continuously
optimize existing ones,
THE RESPONSIBILITIES:
• Work together with a team of Network Engineers towards a common preset
goal
• Act as first-line support person for internal and external parties
• Responsible for Network & Data Communication Systems
• Customer Excellence (internal/external customer engagement and
relationship management)
• Should be customer support ordinated candidate, should have very good
knowledge of customer service processes.
Good knowledge of ITIL Framework.
MUST BE A JAPANESE SPEAKER - N3 TO NATIVE LEVEL
Summary of role requirements:
Flexible hours available
No experience required for this role
Working rights required for this role
Expected salary: ₱120,000 per month
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