CSR Agent

5 days ago


Cebu, Philippines Neksjob Full time

Customer Service Representative - With / Without Experience - Cebu Site - Up to 20.4k

Your day-to-day in a nutshell:
Managing incoming customer calls and emails
Addressing customer questions, concerns, and service requests
Ensuring efficient and accurate resolution of customer issues
Leveraging client-specific tools and software to track and manage customer interactions
Delivering exceptional service with professionalism, empathy, and expertise


What Are We Looking for?
At least High SchooL Graduate (old curriculum) / Senior High School Graduate (new curriculum)
Call Center Experience is preferred but not required
Fluency in written and spoken business English
Fast, accurate efficient data entry skills
Problem solving skills
Active Listening
Willing to work Onsite

Why Pick Us?
Paid training
Competitive salary plus allowances
Monthly performance incentives
Career development and advancement opportunities


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