CSR Representatives for Healthcare Account

1 week ago


Antipolo, Philippines Metacom Full time

• Manage inbound and outbound phone activity from multiple accounts and end users for order tracking
• Manage inbound and outbound phone activity from multiple accounts and end users for isurance verification
• Manage inbound and outbound phone activity from multiple accounts and end users for all other related insurance inquiries, medical
• Work in collaboration with Operations and Logistics to determine the delivery of shipments/ supplies.
• Work in collaboration with team members to ensure the service needs of customers are being met with outstanding service levels.
• Work in collaboration with 3rd Party Billing Partners for insurance related inquiries.


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