NOC Analyst

4 weeks ago

Cubao, Philippines AIMI Full time

Cubao, Quezon City
WFH (first 3 months onsite)
Night Shift/ Shifting (7 PM–9 PM start)

Responsibilities:
• Monitor and manage network infrastructure 24/7
• Create/resolve trouble tickets and follow SLAs
• Escalate major incidents and join incident bridges
• Perform root cause analysis and prepare reports
• Use monitoring tools (PRTG, Nagios, Solarwinds, etc.)

Qualifications:
• CCNA required | CCNP preferred
• Associate’s degree or 2+ years in IT support/network admin
• Experience in ServiceNow & monitoring platforms
• Familiar with OSI troubleshooting, AWS/Azure, virtual desktops
• Strong communication & multitasking skills

  • NOC Analyst

    2 weeks ago

    Cubao, Philippines AIMI Full time

    Cubao, Quezon City WFH (first 3 months onsite) Night Shift/ Shifting (7 PM–9 PM start) Responsibilities: • Monitor and manage network infrastructure 24/7 • Create/resolve trouble tickets and follow SLAs • Escalate major incidents and join incident bridges • Perform root cause analysis and prepare reports • Use monitoring tools (PRTG, Nagios,...