Transition Manager

6 days ago

Manila, Philippines ABSI Full time

The Transition Manager is responsible for planning and managing the transition of services, processes, and systems to ensure smooth and effective change with minimal disruption to business operations. This role involves coordinating with various stakeholders, managing risks, and ensuring that transition activities are completed on time and within budget.

Key Responsibilities:

Transition Planning and Management:
Develop and implement detailed transition plans, including timelines, resources, and budgets.
Define transition objectives, scope, and deliverables.
Ensure alignment of transition activities with organizational goals and strategies.

Stakeholder Coordination:

Collaborate with key stakeholders to gather requirements and expectations for the transition.
Communicate transition plans and progress to stakeholders, ensuring transparency and alignment.
Manage stakeholder expectations and address concerns promptly.

Risk Management:

Identify, assess, and manage risks associated with the transition.
Develop risk mitigation strategies and contingency plans.
Monitor and report on risk status throughout the transition process.

Resource Management:

Allocate and manage resources required for the transition.
Ensure that the necessary tools, systems, and personnel are in place.
Address resource constraints and conflicts in collaboration with relevant teams.

Process and System Transition:

Oversee the migration of services, processes, and systems from the current state to the desired state.
Ensure data integrity, security, and compliance during the transition.
Monitor the transition progress and make adjustments as necessary.

Training and Support:

Develop and implement training programs to ensure that employees are well-prepared for the transition.
Provide ongoing support and resources to assist employees during and after the transition.
Facilitate knowledge transfer and ensure documentation is up to date.

Performance Monitoring and Reporting:

Track and report on transition performance, including key milestones and deliverables.
Develop and deliver regular updates to senior management and stakeholders.
Analyze transition outcomes and identify areas for improvement.

Continuous Improvement:

Stay current with industry trends, best practices, and emerging technologies related to transitions.
Continuously seek opportunities to improve transition processes and methodologies.
Implement lessons learned and recommendations for future transitions

Job Qualifications

Minimum of 5 years of experience in transition management, project management, or a similar role.
Strong understanding of transition and change management principles and methodologies.
Excellent planning, organizational, and time management skills.
Strong analytical and problem-solving skills.
Exceptional communication and interpersonal skills.
Ability to manage multiple projects and priorities simultaneously.
Proficiency in risk management and quality assurance.
Experience with project management tools (e.g., MS Project, Jira, Asana).
High level of initiative and self-motivation.
Strong leadership and team-building skills.
Ability to work under pressure and meet tight deadlines.
Strong customer service orientation.
Attention to detail and a commitment to excellence

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