Transformation and Process Excellence Manager

4 weeks ago


Makati City, Philippines RecruiterPH Full time

Job Description
Key responsibilities include:

• Lead and own projects by identifying and analysing preliminary business needs and conducting Cost
Benefit Analysis, identifying causal factors and potential solutions, overseeing implementation of solutions and tracking and reporting progress, and documenting end to end project details including ROI identification.
• Assist Operations in their transformation Projects through mentorship by identifying and analysing preliminary business needs and checking accuracy of Cost Benefit Analysis, validating causal factors and
potential solutions, overseeing implementation of solutions and ensuring progress tracking and reporting including ROI in the transformation projects Tracker
• Conduct assessments by being the point of contact and subject matter expert for the Process Excellence piece by running statistical tests identifying trends, process capability, variance, relationships and target setting using the COPC LSS approach and by mapping, analysing, and providing recommendations for process improvement
• Own and / or mentor projects by accomplishing all 9 phases complete with sponsor checkpoints and documentation
• Support innovation engine deployment by onboarding new moderators, running refreshers whenever required, providing guidance on how to move ideas from one level to another, mentoring and / or leading projects that are a product of the innovation engine idea
• May and can be assigned to an EVP Cluster as a dedicated resource and SME for transformation, innovation, and Lean Six Sigma

Minimum Requirements
- LSS Green Belt Certified
- At least 3 years in BPO in Transformation
- Led and Co-Lead LSS Projects

Preference
 Healthcare and/ or Content Management vertical Experience
 Knowledge on Data Analytics and Technology Solutions



  • Makati City, Philippines RecruiterPH Full time

    Job Description Key responsibilities include: • Lead and own projects by identifying and analysing preliminary business needs and conducting Cost Benefit Analysis, identifying causal factors and potential solutions, overseeing implementation of solutions and tracking and reporting progress, and documenting end to end project details including ROI...


  • Mandaluyong City, Philippines Manpower Core Group Inc. Full time

    Key Skills Process Excellence Skills Delivery Excellence Operational Excellence continuous improvement Business Transformation Job title: Delivery Excellence Associate Manager Location: Mandaluyong City Work set up: Hybrid RESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through...


  • Mandaluyong City, Philippines Manpower Core Group Inc. Full time

    Key Skills Process Excellence Skills Delivery Excellence Operational Excellence continuous improvement Business Transformation Job title: Delivery Excellence Associate Manager Location: Mandaluyong City Work set up: Hybrid RESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through...


  • Cebu City, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    LOCATION: CEBU PHILIPPINESJOB TITLE: QUALITY AND PROCESS EXCELLENCE LEADJob Role & Responsibility/Designation: Quality and Process Excellence LeadDelivery Process/ Function Name: QualityEducational Qualification: BE / B Tech/ MBA/ B.Stat from a Premier Institute.Skills ( Must Have)· Program management & change management.· Problem-solving...


  • Mandaluyong City, Philippines Gratitude Philippines Full time

    RESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist the organization in the creation, monitoring,...


  • Mandaluyong City, Philippines Gratitude Philippines Full time

    RESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist the organization in the creation, monitoring,...


  • Taguig City, Philippines Manpower Core Group Inc. Full time

    Key Skills Black Belt Trained or Certified, Business Excellence, RPA Solutions, Artificial Intelligence, Process Improvement, BPO Experience, .Shared Services PROJECT NAME: Business Transformation POSITION TITLE: Business Transformation Senior Manager WORK SETUP: Hybrid Project Shift Schedule: Mid Shift Project Rest Day: Weekends off Project/Team Location:...

  • Process Manager

    4 weeks ago


    Makati, Philippines ING Full time

    Do you get excited about running process improvement initiatives with tangible impact and applying the process management expertise to support ING in achieving its strategy? Are you interested in setting global process standards and raise process craftmanship of the ING’s bank-wide process management community? Do you enjoy coaching your colleagues and...


  • Taguig City, Philippines Manpower Core Group Inc. Full time

    Key Skills Black Belt Trained or Certified, Business Excellence, RPA Solutions, Artificial Intelligence, Process Improvement, BPO Experience, .Shared Services PROJECT NAME: Business Transformation POSITION TITLE: Business Transformation Senior Manager WORK SETUP: Hybrid Project Shift Schedule: Mid Shift Project Rest Day: Weekends off Project/Team Location:...


  • Makati City, Philippines John Clements Japan Desk (PERSOL PHILIPPINES) Full time

    Evaluating and understanding the current business processes to identify opportunities for digital enhancement Designing and implementing digital strategies that align with the organization's goals and objectives Leading cross-functional teams to ensure the successful execution of digital projects Collaborating with IT and business stakeholders to integrate...


  • Makati City, Philippines John Clements Japan Desk (PERSOL PHILIPPINES) Full time

    Evaluating and understanding the current business processes to identify opportunities for digital enhancement Designing and implementing digital strategies that align with the organization's goals and objectives Leading cross-functional teams to ensure the successful execution of digital projects Collaborating with IT and business stakeholders to integrate...


  • Bonifacio Global City, Taguig, Philippines Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic and transportation.Continental Global Business Services in Manila started in June 2012 as Veyance...


  • Pasig City, Philippines Visaya Knowledge Process Outsourcing Corp Full time

    Responsibilities:Deliver Foundation Skills and Program/Product Specific Training within the required period using adult learning methodologies. *Monitor Trainee/learner process in Classroom and Transition Bay *Implement strict adherance to VKPO's COD, Training Agreement and PoliciesMaintain and update modules and other training materialsIdentify training...


  • Makati, Philippines Ekkremis SOlutions Inc. Full time

    QualificationsSKILLS, QUALIFICATIONS, AND COMPETENCIES●Years of Experience: 3 of relevant experience ●Ability to identify process management measures and improvement areas●Excellent analytical and troubleshooting skills●Ability to coordinate with multiple teams●Exceptional written and verbal communication skills●Reporting, procedure writing...


  • Quezon City, Philippines IBM Solutions Delivery Full time

    IntroductionAt IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM's ongoing transformation as a company that...

  • Project Manager

    3 weeks ago


    Makati City, National Capital Region, Philippines ING Full time

    Title: Senior Project Manager (Change Expert) Overview: ING Hubs Philippines is looking for an experienced Project Manager to work with the Transformation Center of Expertise and business/support teams, to drive and oversee day to day execution of organizational strategic projects. Change Execution Professional orchestrates the delivery of complex change...

  • Project Manager

    1 month ago


    Makati City, National Capital Region, Philippines ING Full time

    Overview: ING Hubs Philippines is looking for an experienced Project Manager to work with the Transformation Center of Expertise and business/support teams, to drive and oversee day to day execution of organizational strategic projects. Change Execution Professional orchestrates the delivery of complex change initiatives (across Functions, Tribes, Borders...

  • Project Manager

    1 month ago


    Makati, Philippines ING Full time

    Overview:  ING Hubs Philippines is looking for an experienced Project Manager to work with the Transformation Center of Expertise and business/support teams, to drive and oversee day to day execution of organizational strategic projects.   Change Execution Professional orchestrates the delivery of complex change initiatives (across Functions, Tribes,...


  • Bonifacio Global City, Taguig, Philippines Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic and transportation. Continental Global Business Services in Manila started in June 2012 as Veyance...


  • Makati, Philippines Cobden and Carter International Inc Full time

    Job title: RPA senior engineerWork setup: Flexible work arrangement (Hybrid - reporting onsite if needed) Location: MakatiResponsibilities:The RPA Senior Engineer is mainly responsible for planning and executing the day-to-day activities of Robotics and Process Automation engagements for clients. He/she will assist clients in evaluating manual operations to...