Online Content Moderator

2 months ago

Pasig, Philippines Metacom BPO Full time

Job Description:
We are seeking a detail-oriented and responsible Content Moderator to join our Content Management team. As a Content Moderator, you will play a crucial role in ensuring that user-generated content adheres to our community guidelines and standards. You will be responsible for reviewing and moderating various types of content, including text, images, and videos, to ensure a positive and safe user experience.

Responsibilities:

Review and moderate user-generated content to ensure compliance with community guidelines.
Identify and address inappropriate or harmful content, including but not limited to hate speech, harassment, and graphic material.
Work collaboratively with cross-functional teams to address content-related issues and implement solutions.
Stay informed about industry best practices and trends related to content moderation.
Provide regular reports and updates on content moderation activities.
Requirements:

Strong attention to detail and ability to maintain a high level of accuracy.
Excellent communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced environment.
Familiarity with online content platforms and social media.
Understanding of community guidelines and content moderation principles.
Ability to make decisions quickly and effectively in accordance with company policies.
Previous experience in content moderation or a related field is a plus.

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