![Talent Outsourcing Channel Solutions](https://media.trabajo.org/img/noimg.jpg)
Team Leader
4 weeks ago
We're seeking a talented and experienced Team Leader to join our dynamic team in Davao City, Davao del Sur. As a Team Leader, you will play a pivotal role in overseeing and supporting a team of customer service professionals, ensuring exceptional service delivery and driving the success of our call centre operations.
What you'll be doing:
Provide day-to-day leadership and guidance to a team of customer service agents, fostering a positive and productive work environment
Monitor team performance, set targets, and implement strategies to improve efficiency and customer satisfaction
Conduct regular coaching and feedback sessions to help team members develop their skills and reach their full potential
Identify training needs and work with the training team to design and deliver tailored programmes
Manage team schedules, attendance, and adherence to operational procedures
Collaborate with other departments to ensure seamless customer experience
Contribute to the development and implementation of process improvements and new initiatives
Serve as a point of escalation for complex customer inquiries and complaints, providing effective resolutions
What we're looking for:
Minimum 1 year of experience in a supervisory or team leader role in a call centre or customer service environment
Strong interpersonal and communication skills, with the ability to effectively motivate and lead a team
Excellent problem-solving and decision-making abilities, with a focus on delivering high-quality customer service
Proficiency in data analysis and reporting, with the ability to interpret performance metrics and identify areas for improvement
Familiarity with call centre software and customer relationship management (CRM) systems
A genuine passion for delivering exceptional customer experiences
What we offer:
We are committed to providing our employees with a rewarding and fulfilling work experience. As a Team Leader, you can look forward to:
Competitive salary and performance-based incentives
Comprehensive health and wellness benefits, including medical, dental, and vision coverage
Opportunities for career development and advancement
A supportive and collaborative work environment that values teamwork and innovation
Work-life balance initiatives, such as flexible scheduling and holiday allowances
If you are passionate about leading and inspiring a team of customer service professionals, we encourage you to apply for this exciting opportunity. Apply now and join our dynamic team at Talent Outsourcing Channel Solutions.
-
Team Leader
2 weeks ago
San Pablo City, Philippines Dempsey Resource Management, Inc. (Team Lara K.) Full timeWork Location(s):Team Leader for San Fernando PAMPANGA BaseTeam Leader for San Pablo, LAGUNA BaseQualification.• Experience in Field Auditor, Field Coordinator, Roving Merchandising.• Handling of personnels.• Willing to do Field Works.• With Own Motorcycle• Can Start ASAP
-
Team Leader
1 week ago
Davao City, Philippines Talent Outsourcing Channel Solutions Full timeUrgent hiring for Team Leader atleast 6 months TL/Acting TL Eexperience. If sounds like you, then we want you! Process: Onsite / OTP Initial Interview ➡ Get hired over the phone! Location: Davao City Qualifications: Has atleast 6 months Team Leader experience Proven leadership skills and functional knowledge in BPO Industry Excellent oral and written...
-
Team Leader
1 week ago
Davao City, Philippines Talent Outsourcing Channel Solutions Full timeUrgent hiring for Team Leader atleast 6 months TL/Acting TL Eexperience. If sounds like you, then we want you! Process: Onsite / OTP Initial Interview ➡ Get hired over the phone! Location: Davao City Qualifications: Has atleast 6 months Team Leader experience Proven leadership skills and functional knowledge in BPO Industry Excellent oral and written...
-
Team Leader
1 week ago
Davao City, Philippines Talent Outsourcing Channel Solutions Full timeUrgent hiring for Team Leader atleast 6 months TL/Acting TL Eexperience. If sounds like you, then we want you! Process: Onsite / OTP Initial Interview ➡ Get hired over the phone! Location: Davao City Qualifications: Has atleast 6 months Team Leader experience Proven leadership skills and functional knowledge in BPO Industry Excellent oral and written...
-
BPO Team Leader
4 weeks ago
Davao City, Philippines Sixeleven Global Services & Solutions, Inc. Full timeJoin our Winning Team at Six Eleven Global Services and Solutions!Are you an experienced leader ready to take charge and make an impact? We are currently seeking talented and driven Team Leaders to join our dynamic team. Here's why you should consider joining us:Weekly Cash Incentives: Enjoy the satisfaction of being rewarded for your hard work on a weekly...
-
BPO Team Leader
4 weeks ago
Davao City, Philippines Sixeleven Global Services & Solutions, Inc. Full timeJoin our Winning Team at Six Eleven Global Services and Solutions! Are you an experienced leader ready to take charge and make an impact? We are currently seeking talented and driven Team Leaders to join our dynamic team. Here's why you should consider joining us: Weekly Cash Incentives: Enjoy the satisfaction of being rewarded for your hard work on a...
-
BPO Team Leader
4 weeks ago
Davao City, Philippines Sixeleven Global Services & Solutions, Inc. Full timeJoin our Winning Team at Six Eleven Global Services and Solutions! Are you an experienced leader ready to take charge and make an impact? We are currently seeking talented and driven Team Leaders to join our dynamic team. Here's why you should consider joining us: Weekly Cash Incentives: Enjoy the satisfaction of being rewarded for your hard work on a...
-
Team Leader Position
6 days ago
Davao City, Davao, Philippines Omal Paultry Farm Full timeA Team Leader Position is available at Omal Paultry Farm for an experienced professional who can manage a team efficiently. The successful candidate will be responsible for guiding their team towards achieving operational goals.Key Responsibilities:Lead by example, setting high standards for team performance and behavior.Develop and implement effective...
-
Manufacturing Team Lead
5 days ago
Cavite City, Calabarzon, Philippines Leader Electronics (Philippine Branch) Incorporated Full timeWe are looking for a highly skilled and experienced Manufacturing Team Lead to join our team at Leader Electronics (Philippine Branch) Incorporated.About the RoleThis is a full-time position responsible for overseeing the daily operations of the manufacturing department.The ideal candidate will have excellent leadership and management skills, as well as a...
-
Team Performance Leader
5 days ago
Davao City, Davao, Philippines ALORICA TELESERVICES, INC. Full time**Leadership Opportunity:**We are seeking a talented leader to join our team as a Customer Service Team Director.Responsibilities:Servicing and hiring staff to provide effective support for our operations.Maintaining asset management under your control.Undertaking all responsibilities regarding safety rules and other local laws and policies.Expectations:To...
-
Architecture Team Leader
6 days ago
Davao City, Davao, Philippines Grand Regal Hotel Full timeAbout the Role:We are seeking an Architecture Team Leader to join our architecture team at Grand Regal Hotel. As a key member of our team, you will be responsible for leading and mentoring junior architects, ensuring design excellence, and driving innovation in hotel design.Main Responsibilities:Lead and mentor junior architects to improve their skills and...
-
Team Leader
2 weeks ago
Davao City, Philippines TORCH Solutions Full timeWe are seeking a highly motivated and experienced Team Leader to join our growing team. The ideal candidate will have a strong background in leadership and management, with a focus on driving team performance and achieving business goals. Responsible for overseeing the performance of a team of call or contact centre operators. They provide leadership,...
-
Team Leader
2 weeks ago
Davao City, Philippines TORCH Solutions Full timeWe are seeking a highly motivated and experienced Team Leader to join our growing team. The ideal candidate will have a strong background in leadership and management, with a focus on driving team performance and achieving business goals. Responsible for overseeing the performance of a team of call or contact centre operators. They provide leadership,...
-
Team Leader
1 week ago
Davao City, Philippines TORCH Solutions Full timeWe are seeking a highly motivated and experienced Team Leader to join our growing team. The ideal candidate will have a strong background in leadership and management, with a focus on driving team performance and achieving business goals. Responsible for overseeing the performance of a team of call or contact centre operators. They provide leadership,...
-
Team Leader
4 weeks ago
Davao City, Philippines Talent Outsourcing Channel Solutions Full timeWe're seeking a talented and experienced Team Leader to join our dynamic team in Davao City, Davao del Sur. As a Team Leader, you will play a pivotal role in overseeing and supporting a team of customer service professionals, ensuring exceptional service delivery and driving the success of our call centre operations.What you'll be doing:Provide day-to-day...
-
Sales Team Leader
16 hours ago
Davao City, Davao, Philippines Millennial Zeal Technology Corporation Full time**Job Description:**The Sales Team Leader will be responsible for servicing clients, acquiring new ones, and managing existing relationships. This role requires a strong focus on building sales through prospecting for new clients and nurturing existing customer connections.Main Responsibilities:Client Servicing: Develop and maintain strong relationships with...
-
Quality Assurance Team Leader
16 hours ago
Davao City, Davao, Philippines Coca-Cola Europacific Aboitiz Philippines Inc. Full timeJob Overview">The Quality Assurance Team Leader is a key position responsible for ensuring the quality, food safety, and integrity of products and processes in the manufacturing operations. This role leads the QA team in driving sustainability and continuous improvement in accordance with company requirements, international standards, and applicable...
-
Team Leader
4 weeks ago
Davao City, Philippines Talent Outsourcing Channel Solutions Full timeWe're seeking a talented and experienced Team Leader to join our dynamic team in Davao City, Davao del Sur. As a Team Leader, you will play a pivotal role in overseeing and supporting a team of customer service professionals, ensuring exceptional service delivery and driving the success of our call centre operations. What you'll be doing: Provide day-to-day...
-
Team Leader
6 days ago
Cebu City, Central Visayas, Philippines Calm Haven Wellness SPA Full timeCalm Haven Wellness SPA is looking for a Team Leader to join our team. In this role, you will be responsible for leading the spa team and ensuring that all tasks are completed efficiently and effectively.Main ResponsibilitiesLeading the spa teamMaintaining accurate records and reportsCoordinating with the spa team to ensure seamless delivery of servicesIf...
-
Team Leader
2 weeks ago
San Fernando City, Philippines In1go Technologies Inc Full timeTeam Leader Qualifications: *with good communication and people skill *motorized and licensed personnel *with strong leadership skills and flexible to multitask *with experience in FMCG industry Job Responsibilities: *Daily and weekly coverage plan of team *Geocode of area for the route of team *Report of Daily attendance *Workwith information Report...