Licensing Manager
2 weeks ago
*Strong understanding of tax laws, regulations, and compliance requirements.
*Experience with business license applications and renewal processes at various levels.
*Excellent organizational and time management skills to meet deadlines for license renewals.
*Detail-oriented with high accuracy in data management.
*Proficiency in relevant software applications for record-keeping and reporting.
*Must have excellent communication and negotiation skills with ability to effectively coordinate with internal and external stakeholders
*Must be proficient in MS Office applications.
*Knowledge of quality assurance processes and procedures.
*Ability to adapt to changing regulatory requirements and prioritize tasks accordingly.
*At least 3 to 5 years' experience as Assistant Managerial Position plus 1 year experience and familiarity with registration, accreditation and licensing particularly with other agencies of the government.
Job Responsibilities/Descriptions:
*To take operational management of the Licensing Services; ensuring that resources are used effectively to address priority issues and achieve performance and quality standards targets.
*To implement service strategies which align the requirements, best practice guidance and organizational change as directed by the General Manager.
*To assist the formulation and review of the relevant policy and compliance protocols, and develop the appropriate monitoring procedures to ensure compliance.
*To develop performance management systems as directed by the General Manager and establish protocols designed to deliver continuous service improvement.
*To produce detailed service performance reports and take the appropriate management action to ensure that performance targets are achieved.
*To provide technical advice on related Licensing matters and provide detailed advice and guidance to Managers and the Management.
*To liaise in special cases extensively to oversee and take appropriate management action to ensure that the applications, submissions, filings and process within the services timeframes.
*To undertake responsibility where appropriate to resolve highly complex issues and ensure that sensitive or contentious cases are correctly managed.
*To oversee the appropriate use of document and evidential control systems and develop the appropriate monitoring systems to ensure continued compliance with the Data Privacy Act.
*To provide necessary support, advice and guidance to the department on licensing and other registrations with agencies of the government.
*To develop standard on Objectives and Key Results (OKRs) of the company to achieve progress and competence of employees.
*To assist the management programmers, visions, strategies into operational reality; via the development and review of service delivery plans.
*To monitor new laws, regulations, memorandum circulars and rulings on licensing, registration, accreditations and other license.
*To oversee and manage special registrations, accreditation and licenses and to formulate effective method of registrations.
*To review and manage quality of documents before submission and filing.
*To planned set of activities for imparting knowledge to employees, such that it leads to a growth in job skills required for organizational growth. These could be technical, vocational, or management skills.
*To deliver effective plans how to balance the volume of services handled by the department.
*To work flexibly in undertaking the duties and responsibilities as needed by the General Manager.
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