Captain Waiter
4 weeks ago
• Lead and supervise waiters, bartenders, and support staff during banquet functions.
• Conduct pre-event briefings to assign duties and review event details with the team.
• Ensure timely setup of dining areas, buffet stations, and beverage service as per event specifications.
• Monitor food and beverage service to ensure consistency and high-quality guest experience.
• Communicate with the kitchen and bar teams to coordinate timing and flow of service.
• Handle guest requests and resolve service issues promptly and professionally.
• Ensure that all staff follow hygiene, safety, and company service standards.
• Oversee event breakdown, ensuring proper handling and return of equipment and inventory.
• Maintain inventory of banquet tools and supplies, and report shortages or damages.
• Assist in staff training and development to improve service quality and efficiency.
• Provide feedback to the Banquet Manager regarding event outcomes and staff performance.
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Outlet Receptionist
1 week ago
Manila, National Capital Region, Philippines The Hongkong and Shanghai Hotels, Limited Full time ₱200,000 - ₱300,000 per yearOverview of the roleWe are looking for a passionate individual who will be responsible for making guests happy and feel at home every time that they come in, by providing courtesy and friendliness in line with the Hotel's quality standard of satisfaction.Key accountabilitiesTo greet the guest in proper manner, to seat them and bid them farewell as they...
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Outlet Supervisor
2 weeks ago
Manila, National Capital Region, Philippines The Hongkong and Shanghai Hotels, Limited Full time ₱600,000 - ₱800,000 per yearOverview of the roleWe are looking for an individual who is passionate about providing an exceptional dining experience. An individual who has excellent communication skills, attention to detail, and be able to work in a fast-paced environment. An individual who can manage, train, and motivate the front-of-house team while maintaining strict adherence to...