Salesforce Architect

1 day ago


Taguig, National Capital Region, Philippines Socium - Teams Done Differently Full time
Location: McKinley Hills, Taguig (Hybrid, 3 days onsite)
Schedule: Dayshift

Responsibilities:

• Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy

• Leads technical requirements gathering or design workshops to derive the envisioned solution along with detailed architecture design and technical specifications

• Provides Salesforce architecture design expertise in integrating the Salesforce solution to client's ecosystems

• Provide Solution Blueprinting, mapping Salesforce features to Business requirements. In line with the 80:20 rule.

• Provide technical governance and risk management during presales and delivery

• Develop creative solutions that solve our client's business and technical problems

• Leads and facilitates project delivery to define business, functional, and technical requirements

• Capable of defining business processes using CRM & SFDC best practices

• Develops data integration, data migration and DevOps deployment strategies

• Provide coaching and establishing standards to development team during the implementation phase

• Preparation of Demonstration, orchestrating Proof of Concepts and benefit realization

• Manages direct reports and mentors junior team members

• Engagement with clients' stakeholders to understand their needs, provide meaningful solutions and build strong relationships to be the trusted partner

• Perform solution effort sizing and define delivery plan

• Assess, advocate for and approve external technologies, such as Salesforce AppExchange packages, for their suitability

• Engage in practice development initiatives and runs knowledge sharing forum

• Identify and develop employee skill matrix on technology, industry and soft skills to cater for the pipeline demand

• Proactive problem solving skills and ability to suggest trade off on solutions between OOTB and custom code

• Identify and work on the Account Mining activities to generate more revenue

Requirements:

• 8 to 10 years of practical experience in presales and execution of medium and large-scale Salesforce implementation and support projects

• Rapid comprehension of client's system architecture to provide an envisioned future technology stack via roadmap

• Hands-on knowledge of Salesforce Core Cloud and AppExchange solution

• Wide knowledge of Customer Engagement solution on various industries

• Excellent communication skill in customer interaction, presentation, story-telling and engagement skills

• Excellent technical writing skills in solution illustration, proposal and contract writing

• Excellent team management skills

• Excellent problem-solving skills in articulation of complex problems and solutions in a simple, visual and impactful manner

• Experience working in an IT services/consulting firm is highly preferred

• Experience with Data modelling, SQL, integration with Web Services (SOAP / REST / XML)) WS-* stack and WSDL are added advantage to support user testing

• Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility etc

• Excellent understanding of the Salesforce development and deployment lifecycles: Sandboxes, Licenses, Deployment tools, SFDX, etc

• In-depth knowledge of software development fundamentals such as: knowledge of data structures, object-oriented programming, relational database design, and design patterns

• In-depth knowledge to Web development skills including CSS, JavaScript, HTML, XML are added advantage

• Proven leadership ability to build, manage and foster a team-orientated environment
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