Onsite - Call Center Agent

• Outbound calls for surveys, lead generation, event invitations, and/or sales.
• Inbound calls to resolve customer queries or close lead/sales.
• Data entry to update customer relationship management (CRM) software.
• Respond to emails.
• Create reports using Microsoft Office and Google Drive.
• Meet service level agreements set forth.
• Perform other duties as assigned.

• Must be willing to work on-site: Batangas City.
• Excellent English communication skills.
• Typing Speed: at least 40WPM.
• Ability to work under pressure.
• Ability to multitask, prioritize, and manage time efficiently.
• Customer orientation and ability to adapt and respond to different types of personalities.
• Intelligent.

• Full-Time and Long-Term Employment.
• Basic Salary + Government-mandated benefits, Health benefits, leaves, bonuses, and other incentives.
• Salary will be based on: Skills, Attitude, Performance, and Attendance.
• Opportunity for regularization and promotion.
• US and Canadian clients.
• Shift: Graveyard Monday to Friday.
• Training: less than a month.

WHO WE ARE? ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here. CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and current clientele includes mostly businesses in North America, and soon UK and Australia.