Medical Hotline Doctor
2 weeks ago
Minimum Requirements:
- Applicants must be willing to work and relocate to Clark, Pampanga
- Applicants must be a Filipino citizen or have a relevant residence status
- Must have a Medical Degree and an active Medical License to practice in the Philippines
- 5 years post qualification experience preferably in Emergency Room or General Practice
- Membership to a non-post graduate college or equivalent
- Experience in non-face to face clinical care settings is preferred
Key Responsibilities and Accountabilities:
Off Base Sickness Triage (Cabin Crew)
- Operate a medical triage phone line for Cabin Crew calling sick off base.
- Carry out medical assessment of 'sick' off base cabin crew via phone and provide intervention and outcome based on severity of condition within an agreed protocol framework.
- Effectively outcome crew to ensure optimal cost effective appropriate care and advice is received
- Ensure 'non- operating' crew are returned to 'Home Base' as quickly as possible within the framework of passenger clearance standards
Medical Advice Line
- Operate a call back medical advice line to ALL eligible patients
- Refer appropriately when required to internal services or external services within the agreed service standards
- Give appropriate, safe medical advice for self- limiting /self- care health problems
Medical Emergency Line
- To operate a 24 / 7 Emergency Line to assist eligible staff having a life threatening medical condition needing an Emergency Referral
- Refer appropriately when required to internal services or external services within the agreed service standards
- To assess the need for ambulance and advice appropriately
MEDIF
- Medical clearance of emirates passengers who require fitness to fly assessment. This is done within the IATA framework for medical passenger clearance
FREMEC
- FREMEC Card approval for passengers with Chronic Stable Medical condition
Excess Baggage due to Medical reasons
- To advice operations the appropriateness of the excess baggage due to medical reasons
OCC MED PEM
- To review the medical reports and health declaration forms of EK HR applicants for Fitness to Work
Medical Laboratory Results Triage
- To review the staff's laboratory results and action appropriately based on guidelines agreed with EK clinic.
- Other tasks may be assigned
Key Competencies:
- Attention to detail and quality
- Effective communication
- Working within a protocol driven system
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