Food and Beverage Associate

2 days ago

Cebu City, Central Visayas, Philippines GOLDEN PRINCE HOTEL & SUITES Full-time ₱201,000 - ₱312,000/year
  • Guest Service:

    • Greet and seat guests courteously.

    • Take food and beverage orders accurately and promptly.

    • Provide recommendations and detailed information on menu items.

    • Serve food and beverages to guests in a timely and professional manner.

  • Operational Support:

    • Prepare tables and ensure cleanliness and proper setup.

    • Assist in setting up and breaking down banquet or event spaces as needed.

    • Maintain cleanliness and organization of service areas, including dining areas, side stations, and equipment.

  • Cash Handling and Billing:

    • Accurately record orders and process guest checks using the hotel's POS system.

    • Handle payments, provide change, and process credit card transactions.

  • Team Collaboration:

    • Coordinate with kitchen and bar staff to ensure smooth food and drink delivery.

    • Support fellow associates and assist in other sections as needed to maintain service quality.

  • Compliance and Safety:

    • Adhere to hygiene, sanitation, and safety standards.

    • Follow hotel policies and procedures, including those related to grooming, conduct, and uniform.

  • Customer Satisfaction:

    • Respond to guest inquiries and concerns promptly and professionally.

    • Aim to exceed guest expectations by providing attentive and personalized service.