Healthcare Zendesk Support Specialist — Multi-Channel
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Sourcefit is seeking a Customer Care Specialist (Tier 1) in Quezon City to join a telehealth platform focused on ADHD care. The role begins with email support and expands to phone and multi-channel assistance, requiring clear, empathetic communication with patients and clinicians.
You will manage Zendesk tickets, document interactions in the CRM, and assist with scheduling while maintaining data accuracy in a fast-paced environment. Onsite at Global One, Eastwood, with Monday–Friday shifts.