Training Manager

4 days ago


Cebu City, Central Visayas, Philippines Conduent Business Solutions France Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Key Responsibilities:
  • Manages training teams, by coaching, developing and evaluating performance of trainers, establishing priorities.
  • Manages training needs identification, consulting with account managers, in order to set business priorities.
  • Conducts advanced level training for supervisors regarding products, tools and processes.
  • Liaises with vendors and stakeholders in order to bridge training gaps.
  • Reviews and designs training content.
  • Responsible for reviewing and/or validating online courses in the LMS (Learning Management System).
  • Provides reports and analysis on training investment, including dashboards with stakeholders.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

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