Senior Multi-Cloud Infrastructure Engineer

2 weeks ago

Manila, National Capital Region, Philippines Opswerks, LLC Full time
About the job:

As a Senior Multi-Cloud Infrastructure Engineer, you will play a critical role in managing and optimizing multi-cloud environments, with a primary focus on AWS and/or Alibaba Cloud. You will be responsible for ensuring high availability, performance, security, and operational efficiency in mission-critical systems. You will also serve as a key escalation point for troubleshooting complex cloud infrastructure issues and implementing automation-driven solutions to enhance reliability.

This role requires deep hands-on expertise in AWS and Alibaba Cloud, with additional experience in GCP and Azure as a plus. You will work in a dynamic, fast-paced environment, collaborating with DevOps, SRE, and engineering teams to improve cloud operations.

Multi-Cloud Support & Incident Management

  • Serve as a senior escalation point for complex infrastructure issues across AWS and Alibaba Cloud, ensuring timely resolution and minimal downtime.

  • Lead incident response, troubleshooting, and root cause analysis (RCA) for cloud service failures, performance degradation, and security incidents.

  • Develop and implement incident management playbooks to standardize troubleshooting and reduce resolution times.

  • Participate in a 24×7 on-call rotation, ensuring continuous monitoring and rapid response to critical incidents.

Cloud Infrastructure Operations & Optimization

  • Monitor, maintain, and optimize cloud resources across AWS and Alibaba Cloud, ensuring scalability, cost efficiency, and compliance with best practices.

  • Manage multi-cloud networking including VPCs, Transit Gateways, VPNs, Load Balancers (AWS ALB/NLB, Alibaba SLB), and Firewalls.

  • Perform patch management, system updates, and security hardening to maintain a robust and secure cloud environment.

  • Optimize resource utilization and cost management across cloud platforms, leveraging FinOps best practices.

Automation & Infrastructure as Code (IaC)

  • Automate routine cloud operations using Terraform, AWS CloudFormation, Alibaba ROS, Pulumi, and Ansible.

  • Develop and maintain automation scripts in Bash, Python, or Go to improve cloud reliability and efficiency.

  • Implement self-healing mechanisms, auto-scaling strategies, and proactive alerting systems to improve infrastructure resilience.

Security, Compliance & Best Practices

  • Ensure cloud security best practices by managing IAM/RAM policies, encryption, and security group configurations.

  • Collaborate with security teams to conduct cloud security audits, risk assessments, and vulnerability management.

  • Implement and maintain compliance with industry standards.

Collaboration & Technical Leadership

  • Work closely with DevOps, SRE, and development teams to resolve cloud infrastructure challenges and enhance performance.

  • Provide mentorship and technical leadership to internal teams on multi-cloud best practices, automation, and cost optimization.

  • Document operational procedures, troubleshooting guides, and automation frameworks for knowledge sharing.

About you:

Education:

  • Bachelor's degree or higher in Computer Science, Information Technology, or a related field.

Experience:

Multi-Cloud Infrastructure:

  • Primary focus on AWS and Alibaba Cloud– deploying, managing, and optimizing workloads across both platforms with at least 5 years solid working experience in AWS ecosystem.

  • Experience with multi-cloud architectures, including hybrid solutions with AWS + Alibaba Cloud, or AWS mixed with GCP/Azure.

Cloud Services & Technologies:

  • AWS: EC2, VPC, IAM, S3, RDS, Lambda, Route 53, CloudFormation, CloudFront, CloudWatch, Auto Scaling, ALB/NLB, and Transit Gateway.

  • Alibaba Cloud: ECS, VPC, RAM, OSS, RDS, SLB, Function Compute, DNS, CloudMonitor, Auto Scaling, and Resource Orchestration Service (ROS).

  • Strong understanding of cloud security best practices, compliance, and cost optimization strategies.

Linux Systems Administration:

  • Expertise in Red Hat Enterprise Linux (RHEL), Ubuntu, or other major Linux distributions.

  • Experience in hardening, troubleshooting, and performance tuning.

Networking:

  • Proficiency in networking across cloud environments (AWS VPC Peering, Transit Gateway, Alibaba Cloud CEN, VPN, Direct Connect).

  • In-depth knowledge of TCP/IP, Firewalls (Security Groups, IPTables, ACLs), Load Balancing (AWS ELB/ALB, Alibaba SLB, Citrix NetScaler, NGINX, Envoy Proxy), and routing.

Build & Release Management:

  • Hands-on experience with Git (GitHub/GitLab), Artifactory, and CI/CD tools like Jenkins, AWS CodePipeline/CodeDeploy, GitHub Actions, Spinnaker.

  • Experience with Java build tools (Maven, Gradle) and automated deployment strategies.

Containerization & Orchestration:

  • Kubernetes (EKS, ACK), Docker, HashiCorp Nomad, AWS ECS.

  • Experience in container security, networking, and scaling strategies.

Logging & Monitoring:

  • AWS CloudWatch, Alibaba Cloud Monitor, Prometheus, Thanos, Grafana, Splunk, New Relic.

  • Strong observability and alerting strategies for multi-cloud environments.

Scripting & Automation:

  • Proficiency in Bash, Python, or Go for automation, cloud resource management, and infrastructure deployment.

  • Expertise in Infrastructure as Code (IaC): Terraform, Pulumi, AWS CloudFormation, Alibaba ROS, Ansible, Puppet, Chef.

SRE & DevOps Expertise:

  • Strong background in Site Reliability Engineering (SRE), DevOps culture, and automation-driven operations.

  • Experience in implementing highly available, scalable, and resilient cloud-native architectures.

Communication & Collaboration:

  • Excellent verbal and written communication skills, with experience in cross-functional collaboration.

Certifications (Preferred):

  • AWS Certified Solutions Architect / DevOps Engineer / Security

  • Alibaba Cloud Professional / Expert Certifications

  • Relevant Kubernetes (CKA/CKS), Terraform, or DevOps certifications are a plus.

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