Restaurant Manager
2 weeks ago
A KNC Group of Companies is looking for a Restaurant Manager who will be responsible for overseeing the daily operations of a restaurant. This involves managing staff, ensuring high standards of food quality and service, and handling customer relations.
Key Responsibilities:
- Staff Management:
- Hire, train, and supervise restaurant staff, including servers, cooks, and dishwashers.
- Assign roles and responsibilities based on staff skills and restaurant needs.
- Manage staff schedules, ensuring adequate coverage for busy times.
- Monitor and evaluate staff performance, providing feedback and training when needed.
- Foster a positive, team-oriented work environment.
- Customer Service:
- Ensure that customers receive excellent service at all times.
- Handle customer complaints or issues in a professional and timely manner.
- Monitor customer satisfaction and adjust operations to improve service.
- Operational Efficiency:
- Ensure the restaurant is compliant with health and safety regulations, including sanitation and food safety standards.
- Maintain inventory levels, placing orders for supplies as needed.
- Oversee food quality, presentation, and portion control.
- Ensure the restaurant maintains cleanliness and organization.
- Manage opening and closing procedures for the restaurant.
Qualifications:
- Proven experience in the restaurant industry (usually 3-5 years in management roles).
- Strong leadership and communication skills.
- Ability to multitask and solve problems quickly.
- Strong organizational and time management skills.
- Knowledge of restaurant health and safety standards.
- Proficiency in restaurant management software and basic financial tools.
- Ability to work long hours, including evenings, weekends, and holidays.
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