Account Management Associate
1 week ago
"To be the most loved everyday food and groceries destination" - that's our mission at foodpanda (small 'f').
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world's leading local delivery platform operating in 70+ countries worldwide.
We are looking for an Account Manager (Cebu) to join our growing business
Responsibilities
- Manage and enhance the work relationship with the 50-80 partner restaurant chains through regular, personal contact with the restaurant manager.
- Negotiate exclusive deals and marketing ads with the best partner restaurants in order to increase the orders while safeguarding the relationship quality with the partner restaurant.
- Ensure that all partner restaurants maintain a high customer experience and brief them on how to improve it.
- Improve the aftersales process and care by helping partner restaurants with any issues they may encounter on the portal, with devices, or any other operational issues.
Requirements
- Bachelor's degree graduate.
- Preferably 1-3 years of lead or account management experience in the food and beverages industry.
- Highly preferred: A local of Cebu City or currently resides in Cebu.
- Great interpersonal and communication skills in person, with strong negotiation skills.
- A desire to contact the best local restaurants and chains; you thrive and excel at convincing people.
- Endurance and perseverance in the process of following up with partner restaurants.
- Pleasant personality, high level of enthusiasm and commitment.
- Ability to work structured and efficiently organize the communication process with our partners.
- Team player, self-motivated with the ability to work independently.
- Keen interest and good understanding of building relationships with clients.
- Required language(s): English, Filipino, Visayan, Local dialect.
What we offer
- foodpanda Philippines is a Great Place to Work Certified You are assured to be joining a dynamic, fun, and amazing work environment
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast-growing and global company.
- We recognize top performers, welcome our newbies, and share good food
- Competitive package, allowances, food perks, insurances, learning and development opportunities, and more
Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.
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