Customer Support Specialist: Data-Driven Issue Resolver

6 days ago

Pateros, Metro Manila, Philippines Ninja Van PH Full-time ₱180,000 - ₱300,000/year

Ninja Van PH is seeking a dedicated customer support assistant to handle POD validation, maintain trackers, and process validation requests from the support team. You will investigate issues using internal systems and escalate complex problems to relevant teams as needed.

You will communicate updates to customers and follow established procedures, ensuring accurate information delivery and collaboration across departments. Shift work flexibility is required.