Senior Service

Vertiv is hiring for a Senior Coordinator to ensure accuracy and alignment between Sales Orders, Service Requests, and Install Base data for proper billing and revenue recognition. The candidate will apply advanced knowledge of Vertiv products and SKUs and provide guidance on order shaping processes, data integrity, and system alignment. This role requires...

Vertiv in Manila is seeking a Senior Coordinator to ensure accuracy between Sales Orders, Service Requests, and Install Base data for proper billing and revenue recognition. You will apply advanced knowledge of Vertiv products, SKUs, and install base management to resolve complex order discrepancies and guide the team on how data flows through SRs and...

Accenture is seeking a Customer Service Senior Analyst in Mandaluyong to lead a team and optimize client service delivery. The role focuses on meeting SLAs, coaching staff, and driving continuous process improvements within a Night Shift project setup. Responsibilities include overseeing operations, communicating performance expectations, and managing...

Accenture is seeking a Senior Service Desk Analyst in the Philippines to ensure end‑to‑end application of ITSM Service Desk functions across projects. You will act as the client contact for IT concerns, resolve incidents, log interactions accurately, and optimize processes and tools for efficiency and customer satisfaction. The role includes mentoring...

The Corporate Services Senior Manager will oversee Sunnies’ core operational support functions, ensuring that Engineering & Facilities, Information Systems (Infrastructure & Support), and Administrative Services run seamlessly to enable business operations. This role focuses on operational excellence, compliance, cost efficiency, and service delivery,...

Senior Customer Service Representativeat Pink Parlour, you will oversee the customer service department’s daily operations, ensuring efficient processes and customer satisfaction. Your responsibilities include addressing customer inquiries promptly, developing and implementing service procedures, setting satisfaction goals, and coordinating with the team...

The Sr. Client Services Manager will serve as the primary point of contact for the Client and is responsible for the successful and profitable operation of all programs assigned including management of Client expectations and goals as stated in the SOW. Responsibilities Meets client and company objectives Serves as point of contact for all client...

• Conduct UM pre-service, concurrent, retrospective, out of network, and appropriateness of treatment setting. • Reviews service requests to ensure compliance with applicable criteria, medical policy, and member eligibility benefits, and contracts. • Utilize client specific criteria sets (e.g., Milliman or InterQual), applicable client specific medical...

POSITION TITLE: Customer Service Senior Analyst WORK SETUP: RTO OVERALL PURPOSE: A Senior Analyst is responsible for managing a team while continuously improving operating practices and identifying value-added opportunities that enhance client service delivery. As part of the management team, the Senior Analyst works to ensure service-level agreements...