System Support/Programmer Associate

2 weeks ago


Manila, National Capital Region, Philippines Co Ban Kiat Hardware, Inc. Full time

QUALIFICATIONS:

  • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
  • Proficiency in programming languages (e.g., PHP, VB.NET, C#, JavaScript).
  • Familiarity with databases (SQL SERVER, MySQL).
  • Basic knowledge of cloud platforms (AWS, Azure, Google Cloud) is a plus.
  • Experience with debugging tools, logging frameworks, and monitoring tools.

JOB DESCRIPTION:

  1. Analyze and resolve escalated software/system issues from Tier 1 Dev team.
  2. Debug code and perform root cause analysis for application failures.
  3. Collaborate with development teams to implement fixes and improvements.
  4. Modify and optimize existing applications to improve performance.
  5. Write scripts and automation tools for system monitoring and maintenance.
  6. Ensure software patches, updates, and security measures are applied timely.
  7. Assist in software development by making code adjustments and enhancements.
  8. Work with Lead developer on minor feature additions and integrations.
  9. Perform unit testing and validate fixes before deployment.
  10. Work closely with Tier 1 developers and QA teams to resolve issues.
  11. Maintain technical documentation for troubleshooting processes and system changes.
  12. Provide knowledge transfer and training for Tier 1 Developer teams.
  13. Monitor system logs and application performance to detect potential issues.
  14. Implement solutions to enhance system stability and reduce downtime.
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