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Quality Assurance Assistant Manager

1 month ago

Paranaque City, Calabarzon, Philippines BOK Korean Fried Chicken (Account Ventures, Inc.) Full time
Quality Assurance Assistant Manager - Training

Join Account Ventures Inc (AVI) as we search for an Assistant Quality Assurance Manager. The Assistant Manager for the Quality Control Department will play a key role in leading quality assurance initiatives, conducting audits, investigations, and training. This role will involve collaborating with the Quality Control Manager to ensure that branches adhere to company standards and continuously improve their operational procedures.

Account Ventures Inc. (AVI) is the company behind the operations of BOK Korean Fried Chicken, one of the fastest growing quick service restaurants in the Philippines. By joining AVI, you'll have the opportunity to grow in an exceptional career experience that reflects your unique character and capabilities. The commitment and persistence shown by each member of our team are the driving forces behind our brand's success. As a result, we've cultivated an empowering and inclusive environment where every employee can excel and achieve their fullest potential.

Responsibilities:

  • Lead and oversee the implementation of Quality Assurance initiatives such as branch audits, investigations, and regular branch visits.
  • Design, implement, and monitor training and development programs for the Quality Control Department.
  • Assist the Quality Control Manager in developing and implementing Standard Operating Procedures (SOPs) across all branches.
  • Provide support for research and development efforts to improve operational standards and product quality.
  • Assist with new branch openings, ensuring all quality control measures are in place.
  • Collaborate with the operations team to offer support and solutions for branch-level challenges.
  • Ensure compliance with food safety, sanitation, and regulatory requirements across all branches.
  • Prepare and present reports on audit findings and quality control improvements to the Quality Control Manager and senior management.
  • Be willing to travel frequently to various branches to conduct on-site quality control inspections and training sessions.

Qualifications:

  • Education: Bachelor's Degree in Food Technology, Quality Management, Business Management, or any related field.
  • Experience: Minimum of 3-5 years of experience in Quality Assurance, Quality Control, or Operations, preferably in the food and beverage industry.
  • Strong leadership and management abilities.
  • Excellent communication and presentation skills.
  • Analytical and problem-solving skills to evaluate processes and identify areas for improvement.
  • Knowledge of food safety regulations and quality control standards (e.g., HACCP, ISO standards).
  • Experience in conducting audits, investigations, and compliance checks.
  • Project management experience for handling multiple tasks related to training, audits, and SOP implementations.
  • Ability to travel frequently and work in a dynamic, fast-paced environment.
  • Willingness to travel regularly to different branch locations.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint).

To Apply:

If you're interested in this opportunity, please send your resume to bokhumanresources@aviph.com with "QCD Assistant Manager - BOK" in the subject line. At Account Ventures Inc., we embrace diversity and are committed to providing equal opportunities to all candidates, regardless of their background or experience.

Seniority level

Mid-Senior level

Employment type

Full-time

Industries

Food and Beverage Services

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