Restaurant Operations Manager
2 weeks ago
Restaurant Operations Manager
Dulcee Cafe by Osting's
The Restaurant Operations Manager is responsible for overseeing the daily operations of Dulcee Cafe by Osting's, ensuring smooth and efficient service while maintaining high standards in food quality, customer satisfaction, and overall business performance. The role requires strong leadership, problem-solving skills, and operational expertise to manage staff, control costs, and drive profitability.
Key Responsibilities:
- Operational Management: Ensure smooth daily operations, from food preparation to service efficiency, to maintain high standards of quality and consistency.
- Team Leadership: Supervise and train kitchen and service staff, fostering a positive and productive work environment.
- Customer Service Excellence: Address customer concerns promptly, implement strategies to improve dining experience, and uphold a high standard of hospitality.
- Inventory & Cost Control: Monitor stock levels, manage supplier relationships, and control food and operational costs to maximize profitability.
- Sales & Marketing Strategies: Collaborate with the management team to develop promotions, boost sales, and attract more customers.
- Compliance & Safety: Ensure adherence to food safety, sanitation, and labor laws, maintaining a safe and compliant work environment.
- Financial Oversight: Assist in budgeting, sales forecasting, and reporting to ensure financial health and business growth.
Qualifications:
- Proven experience in restaurant or food service management.
- Strong leadership, communication, and problem-solving skills.
- Knowledge of food safety regulations and restaurant operations.
- Ability to handle high-pressure situations and multitask effectively.
- Experience in budgeting, cost control, and inventory management is a plus.
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