Technical Sales Engineer-HP

3 weeks ago


Pasig, National Capital Region, Philippines Arkema Full time
Mission Details
  1. Business Development: Support Regional Sales Manager with solution selling into current account base as well as expanding New Business Developments (NBDs). Provide regular Sales Reporting.
  2. Sales Support: Provide technical consultancy such as product recommendations and support machine trials to current/new customers/applications. Conduct competitive analysis to find selling points.
  3. Technical Support: Visit key customers and distributors routinely to understand their requirements and provide timely technical support.
  4. Product and Application Training: Provide technical training to customers to improve their knowledge of our complete product range and enhance their troubleshooting capabilities.
  5. Customer Complaint Handling: Work with customer service, sales, R&D, and QA to resolve customer complaints in a timely manner.
  6. Reporting: Provide detailed technical reports of customer trials/visits and laboratory trials/testing. Proactively coordinate technical issues with global expert teams.
  7. System and Procedures: Comply 100% with EHS and Quality management system policies and requirements.
Required Profile
  1. Knowledge: Adept in understanding and analyzing HP&C market and its competition.
  2. Skills/Abilities: Equipped with skills in presentation, negotiation, product application, testing, customer service, complaint analysis, conflict resolution, technical reporting, and communication in both Filipino and English.
  3. Attitude: Self-motivated; able to work and contribute effectively to a team; positive work values and ethics; innovative and focused on continuous improvements; manifests sense of ownership on tasks and responsibilities. Must be a team player and can adjust to various walks of life.
  4. Education: Graduate of any 4-year course, preferably Business Management, Chemistry, or Chemical Engineering.
  5. Experience: 3 - 6 years of technical sales-related experience in adhesives or packaging industry preferred.
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