Executive HousekeeperFilled

Overview

Join to apply for the Executive HousekeeperFilled role at Dusit Hotels and Resorts in Davao.

Responsibilities

• Oversees the effectiveness of all aspects of the Housekeeping operation and other related departments.
• Plans, directs, controls and coordinates the activities of all the Housekeeping personnel engaged in such activities.
• Cleanliness and maintaining hotel premises.
• Storing and issuing hotel linens and uniforms.
• Ensures that all guestrooms, function rooms, public areas, back of the house, pool area and their surroundings conform to the International Standard of Cleanliness, maintenance and orderliness set forth by the hotel.
• Inspects hotel rooms and premises regularly, ensures that finishing facilities and equipment are cleaned, repaired, maintained and replaced as necessary, and informs management of requirements; ensures deficiencies in the work of personnel are corrected.
• Determines needs for general cleaning, repairs or remodeling and schedules such work activities in coordination with Engineering Department and Front Office.
• Trains personnel according to established procedures and systems; conducts training, meetings to discuss problems and future plans; provides information and assignments to concerned personnel.
• Briefs Housekeeping Supervisors on Functions, VIP arrivals and other events that will necessitate additional or special preparation or attention.
• Prepares annual housekeeping goals, objectives and budget; develops working plans and assigns tasks to concerned personnel.
• Controls and ensures the adequacy of inventory of all necessary housekeeping materials and supplies.
• Finalizes reports on periodic inventories of linens and uniforms and submits them to the superior.
• Coordinates with Front Office regarding room transfers, guest changes and other problems or requirements regarding guest accommodation and billing.
• Ensures the availability of linens and uniforms as required.
• Approves and/or prepares maintenance work orders, stores requisition reports on guest complaints and other inter-office memoranda.
• Develops standard procedures for new tasks or changed conditions and submits them to the superior for approval.
• Participates in all department head conferences and other hotel meetings as directed by the superior.
• Monitors preparation and submission of reports and ensures proper maintenance of records.
• Maintains current housekeeping policies and procedures manual.

Relationship

• Reports to Director of Rooms or GM/HM in absence of Dir. of Rooms or superior.
• Directs and supervises activities of the housekeeping and other related employees.
• Coordinates with other managers for all activities of the hotel.
• Interacts with clients, guests, government officials, suppliers, and other important individuals in the community in promoting the hotel.

Others

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

Accountabilities

• Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company's Culture

• Communicate and fully embrace the Company's culture (our Vision, our Mission and our Values); leads by example and cascades to all your subordinates.

Confidentiality

• Ensure confidentiality and secure storage of all intellectual property and databases, both hard copy and electronic. Adhere to the Company's Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

Job Requirements

• Minimum education of Bachelor degree in Hotel Management, Business Administration or related field.
• Minimum 5 years of experience in Housekeeping in a 5-star environment.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

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