Senior Account Manager
3 days ago
Responsible for managing and growing client accounts. Acts as primary client consultant, ensuring that client needs are understood and met to establish meaningful partnerships and ensuring retention as well as service expansion.
DUTIES AND RESPONSIBILITIES
- Financial planning and forecasting to help with achievement of company's target revenues
- Proactive in identifying opportunities for clients and the agency
- Mastery of the agency's service proposition and be able to identify potential business expansion
- Develop and implement strategic plans to manage and grow accounts
- Pitch and develop new business opportunities
- Serve as the primary point of contact for clients
- Retain clients and build strong, trusting relationships
- Prepare campaign reports and advise clients on key learnings
- Accomplish marketing and sales objectives by planning, developing, implementing and executing content plans
- Expresses oneself clearly, concisely, and persuasively, both oral and written
- Lead major client presentations with confidence, strong presence, and authority
- Calm and collected under pressure
- Expresses ideas well, but also listens well, checks for understanding and responds maturely to criticism
- Lead and mentor account manager, providing guidance and support to ensure their success in managing their own client portfolios
- Commands the respect of counterparts in other departments and is able to rally them to deliver the best work on time and within budget
- Champions teamwork within the unit and between departments toward the achievement of team goals and objectives
- Ensures quality work standards are maintained, skills and abilities are fully developed
- Challenges current work practices and contributes original ideas to deliver better work, and improve the unit's processes and system
- Pushes everyone in the unit and in support groups to come up with fresh thinking and breakthrough concepts, providing necessary data, award-winning work and thought starters as inspiration
- Lead in the creation of proposals for incoming client campaigns by working with internal team in developing content/campaigns that meet client's objectives
- Leads the strategy development and success criteria for assigned client(s)
- Provides strategic and original thinking for accounts managed
- Analyzes market trends and competitor's products and activities vis-a-vis assigned brands and recommends action steps to protect clients' business
- Develop and maintain excellent knowledge and understanding of our business, offerings, competitors and industry
- Self-development to stay up to date on business and related development and providing feedback
- Go-getter and self-learned. Abreast of trends, pop culture, technology, digital media, and marketing in general
- Attends trainings, seminars, and courses for training and development
QUALIFICATIONS:
- Bachelor of Arts/ Fine Arts/ Commerce; Major in Communications/ Communication Arts/ Advertising/ Marketing/ Multimedia Arts and other related courses
- Three (3) years of solid experience in digital advertising and/or marketing, above-the-line marketing, brand and/or product management
- Strategic, analytic, customer-centric. A good team-player who can work and lead dynamics of cross-functional teams; Good knowledge of digital best practices, marketing strategies, and social media management; Familiarity with social and digital platforms (such as but not limited to Meta Suite, Twitter, TikTok, Google, Email Marketing, etc.); Good communication and interpersonal skills; Ability to thrive under pressure and work independently in a fast-paced environment; Solid organizational and time management skills
- Mid-Senior level
- Full-time
- Sales and Business Development
- Industries
- Advertising Services
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