Retention & Customer Care Specialist

4 days ago

Davao City, Davao Region, Philippines Cartrack Full-time ₱240,000 - ₱360,000 Contract

Cartrack, a world-leading smart mobility SaaS company with subscribers across 24 countries, is seeking a Customer Care Specialist in the Philippines. You will engage with fleet managers and system users to retain contracts and enhance satisfaction.

You will perform outbound retention calls, negotiate renewals, and develop strategies to meet monthly targets while delivering excellent service and proactive engagement.