Retention & Customer Care Specialist
4 days ago
Davao City, Davao Region, Philippines
Cartrack
Full-time
₱240,000 - ₱360,000 Contract
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Cartrack, a world-leading smart mobility SaaS company with subscribers across 24 countries, is seeking a Customer Care Specialist in the Philippines. You will engage with fleet managers and system users to retain contracts and enhance satisfaction.
You will perform outbound retention calls, negotiate renewals, and develop strategies to meet monthly targets while delivering excellent service and proactive engagement.